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Class 6 Catalysts Not Showing Properly

Hi, I would really appreciate your help on this issue. This has happened before but I thought I was seeing things and took for granted that the game would be more accurate than myself. I now regret that assumption. So here’s the deal. I was less than a 25% fragment away from forming my 6th Class 6 Skill catalyst to R4 my Shang-Chi. This morning I selected the first of two 25% fragments from my daily rewards. When I did that, it said that I formed a whole catalyst. When it popped up again to choose the class for the second one, it hadn’t flipped over to show the forming of the 6th one. After my second selection, I go out and into the resources area to see if it updated there and it didn’t. So I restart the game and still no update showing my 6th one. So basically I’m now further BACK than when I started because now it’s showing the remaining of the 25% that went over. This sucks and now sucks even more knowing I was right before too when I thought it had happened with other classes. Can someone please acknowledge this and make it right? There are plenty of bugs that make me want to quit this game and I don’t want another because I really do like this game. Please help!
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If you explained it as clearly as your latest follow up above.
But it was weekend, holidays, etc. and may not be until the business weekdays start (and even then, they are on west coast time).
I have not seen case of rolling over to form a whole cat but then that cat is not showing in inventory.
(just to rule it out, do you have multiple accounts and maybe what you were remembering, or opening, was on the other account ? And that they were all T6 versions, not confusing any with T5 versions ?)
But help won't come from forum replies here, just thru Support Ticket process.
Thank you for responding even if you couldn’t solve my issue. At least you’ve helped me make a decision as to what steps to take next.