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accidentally reset my mastery tree

soccer123soccer123 Member Posts: 7
so i was trying to take only one point away in a mastery and it reset the entire tree and i cant invest units back into my masteries because i have negative credits please help me get my masteries back
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Comments

  • summerdeersummerdeer Member Posts: 1,278 ★★★
    that sucks contact support is all i can say
  • captaincushcaptaincush Member Posts: 1,036 ★★★★
    You cannot only reclaim one mastery point, it does it for a whole category (offense, defense, or proficiency?)
  • soccer123soccer123 Member Posts: 7

    You cannot only reclaim one mastery point, it does it for a whole category (offense, defense, or proficiency?)

    i tried using the thing level 60 gives u good for one free mastery point recovery, it states
  • soccer123soccer123 Member Posts: 7

    that sucks contact support is all i can say

    i contacted support no answer as of now
  • soccer123soccer123 Member Posts: 7
    please help me
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★
    soccer123 said:

    please help me

    You should pay off your debts...
  • Will3808Will3808 Member Posts: 4,197 ★★★★★
    Even with the mastery point recovery, you still recover all your masteries in one section. Either contact support or buy your way out of the negative units problem. Or I guess you could leave your masteries off, but that’s a terrible idea.
  • summerdeersummerdeer Member Posts: 1,278 ★★★
    I just looked in game and he is right it does say one free recovery
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★
    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl
  • summerdeersummerdeer Member Posts: 1,278 ★★★

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
  • soccer123soccer123 Member Posts: 7

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★
    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
  • summerdeersummerdeer Member Posts: 1,278 ★★★

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
  • summerdeersummerdeer Member Posts: 1,278 ★★★

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★
    edited July 10

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    Didn't agree to purchase or accidental purchase, accidental mastery reset... Lots of "accidents"
  • soccer123soccer123 Member Posts: 7

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★
    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
  • soccer123soccer123 Member Posts: 7

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★
    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
  • summerdeersummerdeer Member Posts: 1,278 ★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
  • summerdeersummerdeer Member Posts: 1,278 ★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
    Ok clearly u don’t know but if u refund from anyone but kabam they will lock u
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
    Ok clearly u don’t know but if u refund from anyone but kabam they will lock u
    As it should be...
  • captaincushcaptaincush Member Posts: 1,036 ★★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
    Ok clearly u don’t know but if u refund from anyone but kabam they will lock u
    That is because the summoner still got to keep the items but also got their money back if they don't request the refund directly thru Kabam
  • summerdeersummerdeer Member Posts: 1,278 ★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
    Ok clearly u don’t know but if u refund from anyone but kabam they will lock u
    That is because the summoner still got to keep the items but also got their money back if they don't request the refund directly thru Kabam
    He said that was his mistake but the negative units is not even what the forums about it’s about masteries
  • captaincushcaptaincush Member Posts: 1,036 ★★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
    Ok clearly u don’t know but if u refund from anyone but kabam they will lock u
    That is because the summoner still got to keep the items but also got their money back if they don't request the refund directly thru Kabam
    He said that was his mistake but the negative units is not even what the forums about it’s about masteries
    Don't know why you're defending him, but if he'd gone thru the proper channels he wouldn't have the negative units and he would be able to reset his masteries. Only thing that will fix the situation now is money
  • SummonerNRSummonerNR Member, Guardian Posts: 14,646 Guardian
    Back in the day, there were these things called MASTERY POINT RECOVERY tokens, that were actually meaningful. (and, yes, that Recovery you get at Level 60 is “back in the day” rewards, has been there for a veryyyy long time).
    *unlike the new Point you get at Level 65 now.

    You could ONLY perform a reset of masteries by using that Mastery Point Recovery token.
    *still had to build them back up again afterwards, which would still cost some resources for each mastery levels of nodes.

    I think you got an initial allotment, but then had to buy extra if you wanted to reset masteries more times.

    And, NO, it was NOT for just reclaiming a single Point out of a single Node. It was for resetting the whole branch (either Offensive, Defensive, or Utilities) back to zero.

    That's what it was for back then, and that is still what it's for now (although you can do a Reset back to zero in any branch for Free whenever you want nowadays, without needing this old token, that you still get if you are newer upon reaching Level 60).

    Should they go ahead and remove the token from the Summoner Level rewards now that they are not needed ? Probably.
  • BringPopcornBringPopcorn Member Posts: 9,498 ★★★★★

    soccer123 said:

    soccer123 said:

    soccer123 said:

    Wow you guys are the worst, the guy is on negative units for refunding back a purchase and you guys are helping him rofl

    Ok well this does not have to do with units this has to do with items being mislabeled
    If he didn't have negative credits or negative units he would be able to apply his masteries again. He wouldn't have negative credits if he didn't refund a purchase.
    The only reasonable and right route is to pay back whatever he refunded and play the game as it is meant to be played.
    Okay, but what about the fact that Kabam mislabeled their item? That can happen to anyone. And just to clarify, I’m in debt because of purchases that I didn’t agree to. I’ve always been and still am free-to-play, which is why I requested a refund. I was also fine playing with negative units since it never really affected my gameplay, but now this situation does.
    That's like saying you are self sufficient cause you shoplift your groceries at the store.
    That makes no sense he doesn’t have access to his units he is saying
    He said he was always F2P after refunding purchases lol
    U clearly didn’t understand the part where it said because of purchases he didn’t agree to what benefit did he get by refunding he lost the units and he can’t spend units anymore
    Oh so clicking on the item to purchase, clicking on the form of payment, confirm the purchase was all involuntary?
    Also if you don't use the items there is a high chance you get your refund back from Kabam. All he needed to do is open a ticket.
    i contacted apple instead of Kabam; that's my mistake, and my child did the purchase, not me. I didn't approve of it at all
    But you kept the purchase...
    wdym by that i didnt keep anything since i refunded from apple i got negative units
    They didn't take them away from you, they are right there behind the negative unit lock. Pay what you owe and problem solved.
    Do u not understand he is ftp and doesn’t want to spend he just wants his masteries back
    How did an f2p player get unit locked for refunding? Is this some kind of F2P moral stance? Rofl
    He refunded a purchase, my kid did it is the same as my dog ate my homework.
    You guys are sending him to open a ticket at support. Its what he should have done in the first place to request a refund.
    Ok clearly u don’t know but if u refund from anyone but kabam they will lock u
    That is because the summoner still got to keep the items but also got their money back if they don't request the refund directly thru Kabam
    He said that was his mistake but the negative units is not even what the forums about it’s about masteries
    How is it not? He can't spend units therefore he can't do his masteries again.
    Pay what is owed, unlock the units, redo the masteries. Simple as that.
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