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Game down?

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  • Little_Crocodili29Little_Crocodili29 Member Posts: 362 ★★★

    @KabamPinwheel This is pretty tough timing, as you have already said. Especially for those of us working who were waiting for our lunch break to finish our DSE. Can a discussion be had for granting some DSE stuff including the summoner fest points in a comp package?

    cant promise anything except bringing it up in the conversation, will do that though for sure!
    It really sucks to be cheated out of a Raids revive - an item with a limited purchase, limited storage...

    Yes, unforeseem issues happen but it should be a given that if it does happen: it's only fair that players should be made whole.
  • BringPopcornBringPopcorn Member Posts: 9,649 ★★★★★


    Pinwheel running away from the Compensation Zombies.
    Run Pinwheel run!!! I got yo back!

    Genuinely made me laugh xD

    Comp is coming, its mostly in line with with comp from similar outages in the past. More details to come once we're done testing the in-game message, but shoutout to Crashed for getting some Summoners Fest points added on to it!
    It was the intention, as sour as I am at some things going on a good laugh is always good.
    Yeah I am laughing at you comp zombies!
  • KnightZeroKnightZero Member Posts: 1,483 ★★★★★

    Cirrus_01 said:

    Surely this war will be void now people losing ab because of it . And some might not finish is continues

    I hope so cause as rhe backup i planned to do the fights I needed to do when I got home, got home and the game is in emergency maintenance mode... 🥲
    What happened for the other 40 something hours AW was up?
    Hard disagree there. As it has been said for AQ before.
    Intended hours is the intended hours. And maintenance at the end is not the players fault.
    Yes, I don't disagree that people SHOULD clear earlier. I've been a major pain in my alliance for it.
    But that doesn't discount the fact that if Kabam says it's for X hours, if there is maintenance at the end and you can't complete cause of that, it's on Kabam.
  • KabamPinwheelKabamPinwheel Community Posts: 718
    Comp now out, details in the announcement thread (or just check your in game mail haha)
  • TaintoTainto Member Posts: 81

    And when I ask for Compensation, It's me being greedy....

    I support 99% comp threads and commnets with 1% exception.

    They even gave comp when Google went down and it was not kabams fault few weeks ago.

    But the thing with game outage is they'll give like 3 revives, 3 potions and 3 refills.
    It all depends on the overall effect, really.
    Maybe for compensation they’ll make parry work!
  • SGbumblebeeSGbumblebee Member Posts: 16
    edited July 16
    @KabamPinwheel
    Thanks for the timely communication during the maintenance and a quick comp.
    To be honest, the compensation doesn't feel sufficient.

    Here are a few reasons why:

    Missed Daily Super Event Milestones:
    Due to the extended maintenance, many Summoners likely missed out on key rewards like T6CC, T4B, T4A, refined XP, and more.

    Game Crashed Mid-Fight (EQ/SQ/etc):
    Summoners lost revives and health potions because the game went down during active fight.

    Game Crashed Mid-Fight (Alliance War):
    This could have directly impacted war outcomes—lost fights may affect war results, war win rewards, and even alliance tier progression.
  • JackTheSnackJackTheSnack Member Posts: 2,158 ★★★★

    @KabamPinwheel
    Thanks for the timely communication during the maintenance and a quick comp.
    To be honest, the compensation doesn't feel sufficient.

    Here are a few reasons why:

    Missed Daily Super Event Milestones:
    Due to the extended maintenance, many Summoners likely missed out on key rewards like T6CC, T4B, T4A, refined XP, and more.

    Game Crashed Mid-Fight (EQ/SQ/etc):
    Summoners lost revives and health potions because the game went down during active fight.

    Game Crashed Mid-Fight (Alliance War):
    This could have directly impacted war outcomes—lost fights may affect war results, war win rewards, and even alliance tier progression.

    I think one was a temporary for today. They are still discussing last weeks issues
  • BringPopcornBringPopcorn Member Posts: 9,649 ★★★★★

    Comp now out, details in the announcement thread (or just check your in game mail haha)

    That comp is actually great, specially since I didn't lose anything and I didnt have plans to play at the time of server down!! Thank youuuu
  • BringPopcornBringPopcorn Member Posts: 9,649 ★★★★★

    @KabamPinwheel
    Thanks for the timely communication during the maintenance and a quick comp.
    To be honest, the compensation doesn't feel sufficient.

    Here are a few reasons why:

    Missed Daily Super Event Milestones:
    Due to the extended maintenance, many Summoners likely missed out on key rewards like T6CC, T4B, T4A, refined XP, and more.

    Game Crashed Mid-Fight (EQ/SQ/etc):
    Summoners lost revives and health potions because the game went down during active fight.

    Game Crashed Mid-Fight (Alliance War):
    This could have directly impacted war outcomes—lost fights may affect war results, war win rewards, and even alliance tier progression.

    Dude they gave you 10k of the fest points, I think that makes up for DSE...
  • SGbumblebeeSGbumblebee Member Posts: 16

    @KabamPinwheel
    Thanks for the timely communication during the maintenance and a quick comp.
    To be honest, the compensation doesn't feel sufficient.

    Here are a few reasons why:

    Missed Daily Super Event Milestones:
    Due to the extended maintenance, many Summoners likely missed out on key rewards like T6CC, T4B, T4A, refined XP, and more.

    Game Crashed Mid-Fight (EQ/SQ/etc):
    Summoners lost revives and health potions because the game went down during active fight.

    Game Crashed Mid-Fight (Alliance War):
    This could have directly impacted war outcomes—lost fights may affect war results, war win rewards, and even alliance tier progression.

    Dude they gave you 10k of the fest points, I think that makes up for DSE...
    Good if you are happy with 1 milestone reward (3K 7* shards and 2 sig stones?) in Summoners Fest with those 10k points.
  • BringPopcornBringPopcorn Member Posts: 9,649 ★★★★★

    @KabamPinwheel
    Thanks for the timely communication during the maintenance and a quick comp.
    To be honest, the compensation doesn't feel sufficient.

    Here are a few reasons why:

    Missed Daily Super Event Milestones:
    Due to the extended maintenance, many Summoners likely missed out on key rewards like T6CC, T4B, T4A, refined XP, and more.

    Game Crashed Mid-Fight (EQ/SQ/etc):
    Summoners lost revives and health potions because the game went down during active fight.

    Game Crashed Mid-Fight (Alliance War):
    This could have directly impacted war outcomes—lost fights may affect war results, war win rewards, and even alliance tier progression.

    Dude they gave you 10k of the fest points, I think that makes up for DSE...
    Good if you are happy with 1 milestone reward (3K 7* shards and 2 sig stones?) in Summoners Fest with those 10k points.
    How much did you lose on that hour or so really?
  • SGbumblebeeSGbumblebee Member Posts: 16
    TBH, I usually complete DSE after work which is in the last hours of the event.
    I lost last 2 milestones of DSE and game went down when I was doing Raids fight for which I am compensated by 1 revive.
    But, hey think about global player base and tell me if anhthing I mentioned above doesn't make sense.
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