Samsung s7 edge is on its way out so bought a huawei p10 lite for back up
They're both running Android 7 but the huawei won't connect when on Wi-Fi but Samsung does
Sky broadband is service provider
Also still having to use a VPN app to play but carnt raise a ticket to kabam through the game. Managed one run through uncollected before losing connection again for a whole day. No solid ways around the issue. Carnt download beta no response to my attempt to contact so I can get the beta. Almost a full month with no resolution and pretty appalling management from kabam by way of updates. Roll on 17.0.4 so someone else has issues.
Its been very frustrating to play since the last update. Iv been having connection issues on both Wifi and Data. Is there any update going to be released to address this issue? This is my third post on the same issue
- Samsung S8+
- Android 7.0
- Etisalat (Service Provider)
- Several failed attempts to connect to the game using WiFi and cellular connection since last update
- Have you have tried connecting through WiFi as opposed to a cellular connection or vice versa, and if so, what happens? Yes i have, ( Problems connecting to network. Please check you connection)
I have tried to reinstall the game twice, since i keep getting error pop up notifications asking to force close the game, even though i'm not gaming at that moment.
So after the most recent update I can confirm that I can connect to the game on WiFi again. However after some people couldn't play the game for 3 weeks straight I'm surprised to see no forum update about any compensation give to those people. I was able to access the game via mobile data but some people missed out on most of the Kings trial so I think they deserve compensation for it
The fix for this issue has gone live with the 17.1 game update today (Feb. 27). Thank you all for your patience as we worked on a resolution. And an extra special thanks to everyone who contributed as a beta tester as we were testing the fix. We appreciate all of your help!
Comments
They're both running Android 7 but the huawei won't connect when on Wi-Fi but Samsung does
Sky broadband is service provider
- Samsung S8+
- Android 7.0
- Etisalat (Service Provider)
- Several failed attempts to connect to the game using WiFi and cellular connection since last update
- Have you have tried connecting through WiFi as opposed to a cellular connection or vice versa, and if so, what happens? Yes i have, ( Problems connecting to network. Please check you connection)
I have tried to reinstall the game twice, since i keep getting error pop up notifications asking to force close the game, even though i'm not gaming at that moment.
Please advise @Kabam Miike
The fix for this issue has gone live with the 17.1 game update today (Feb. 27). Thank you all for your patience as we worked on a resolution. And an extra special thanks to everyone who contributed as a beta tester as we were testing the fix. We appreciate all of your help!