UI Error [Under Investigation]

DrZola

Not a bug, but more a “feature” of the game lately. Usually weekly and sometimes more than once a day and more likely than not in a meaningful fight, this is what I get.

Is there a setting I need to turn on/off? Is an iPhone 7+ no longer sufficient to handle the myriad of bugs that infest this game?


Dr. Zola

Demonzfyre

Happens if you minimize the game and then bring it back up. At least thats the only way it happened to me.

XFA_Rebooted

Only happened once to me.
LG phone

DrZola

Seems like it happens in both arena and quests. Haven’t had it happen in AW or AQ. Main problem is start of fight there’s a big white gap mid screen during the run in.

Happened more often last month, but I’ve seen it in Act 5 fights now this month. Would be fine if AI was flying blind too, but unfortunately they are not.

Filed a ticket. Now to see if this is the game “working as intended.”

Dr. Zola

DrZola

Sad but true @Mcord117. I’m sure it was my device or my WiFi—it always is, isn’t it?

Dr. Zola

DaMunk

Absolutely brilliant Mcord117

Lightvayne

Looks normal to me, what’s wrong with it?

Shrimkins

This visual glitch has been around for a very long time. Probably at least a year or maybe more.

Kabam Lyra

Hi DrZola,

If you've already submitted a ticket, the issue may already be under investigation, but I will pass it along as well. In the future, please be mindful of using relevant titles when posting threads. It really helps us when the subject is specifically related to the discussion. Thanks!

DrZola

Thank you Lyra. I had submitted a ticket, but it was dealt with rather cursorily—in fact, I made the error of posting the text of the support denial in this thread and it was summarily removed by Porthos.

Dr. Zola