Streak of bad luck
I am going through a long running bad luck. This is not just from premium hero Crystal but from the 4 and 5 star crystals as well. The game has tons of new and very interesting characters with great ultilies and I have not got a single new added character in a long time. Not opened a 4 star from PHC from a long time that I don't even remember now. I hope this inproves because it has just lowered my interest in the game.