Arena Help Request and Refresh Time Bug
shawnli87
Member Posts: 99 ★
I’m a heavy arena grinder. I generally utilize synergies to increase my points per round. Lately I’ve noticed that my teams would start refreshing out of order, but I couldn’t pinpoint exactly why.
Today I was waiting for my 6* champs to refresh. I had 6 minutes to go, and had received 4/5 help for them. Suddenly the ask for help button reappeared, so I pressed it. I checked how long it would be for my champs to refresh again, and the time increased to 21 minutes. On checking the alliance help page, my champs only had received 1/5 help.
This leads me to believe that alliance help requests are being periodically reset, and any help received is purged. Can you please look into this?
Today I was waiting for my 6* champs to refresh. I had 6 minutes to go, and had received 4/5 help for them. Suddenly the ask for help button reappeared, so I pressed it. I checked how long it would be for my champs to refresh again, and the time increased to 21 minutes. On checking the alliance help page, my champs only had received 1/5 help.
This leads me to believe that alliance help requests are being periodically reset, and any help received is purged. Can you please look into this?
3
This discussion has been closed.
Comments
@Kabam Miike can you please look into this?
On another note, you cannot ask for help in arena until after your champions would have refreshed originally, had they not received any help. This has been occurring since the M.O.D.O.K. featured arenas.
The amount of time now required to utilize the help system is, frankly, insane. Here’s how the scenario plays out:
1. Use my 5* champs the first round (asking for help after each series).
2. Check back as often as possible to make sure my help requests aren’t purged.
3. Try to use my 5* champs, only to find they won’t be ready for another 7 - 35 minutes.
4. Use my 5* champs.
5. Return to the arena 35 minutes later to make sure all help is requested.
6. Repeat steps 2 - 4 for another round.
Now if I choose not to utilize the help system, I have to waste my time pressing the help button for all my champs right before doing each round.
The time demands of this game are already becoming excessive. Major bugs such as this, which are being ignored, will drive players such as myself away from the game. You’re letting an amazing game fall apart. @Kabam Miike
If there is a suspected issue please report it in a detailed manner using the templates provided. Also, please do not bump very old forum threads as the information may no longer be relevant or out of date.