Is something wrong with Dungeon Matchmaking?
Jodo_K
Member Posts: 23 ★
I've run into this issue twice in a row just now. I selected my team and then hit the Matchmaking button. The first time, the system successfully found a match (which, btw, was someone with a team around 12k points lower than mine. First time that's happened). I selected our difficulty and tried to enter the dungeon, but the game froze (connection error message at the bottom) on the team/dungeon selection screen.
I force closed the game (iOS 11.3.1, iPhone X) and restarted it. When I got back in, if I tried to click on "Continue" to get back into the dungeon, the game just kicked me back out to the home screen. I could enter (and fight) other games modes...it was just dungeons that wouldn't let me enter. I noticed that the 12 minute timer was counting down from that screen, though.
I tried to enter the dungeon from the dungeon party social tab. When doing that, I was able to get back to the team/dungeon selection screen, but trying anything from this screen (starting the dungeon or leaving the party) just froze the game up again and I had to force close and restart again.
Once the timer finally ran out, I was able to get back into the main dungeon screen (after another force close & restart). Thinking it was just a one-off error, I tried to find another match (the champions I had selected before were not locked), but the whole thing happened again. This time it didn't even successfully find me a match first.
This all happened on both WiFi and LTE (I started on WiFi, then turned it off when I got the connection error the first time).
I force closed the game (iOS 11.3.1, iPhone X) and restarted it. When I got back in, if I tried to click on "Continue" to get back into the dungeon, the game just kicked me back out to the home screen. I could enter (and fight) other games modes...it was just dungeons that wouldn't let me enter. I noticed that the 12 minute timer was counting down from that screen, though.
I tried to enter the dungeon from the dungeon party social tab. When doing that, I was able to get back to the team/dungeon selection screen, but trying anything from this screen (starting the dungeon or leaving the party) just froze the game up again and I had to force close and restart again.
Once the timer finally ran out, I was able to get back into the main dungeon screen (after another force close & restart). Thinking it was just a one-off error, I tried to find another match (the champions I had selected before were not locked), but the whole thing happened again. This time it didn't even successfully find me a match first.
This all happened on both WiFi and LTE (I started on WiFi, then turned it off when I got the connection error the first time).
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@Kabam Miike