Game stuck on loading page
The_Savage_Ancient
Member Posts: 134 ★
This has happened to me today, I was stuck on the loading screen for 1.30 hrs after clearing data, restarting phone, trying wifi and different cellular networks. Then all of a sudden it let me get into the game. Would have let this go, but two more of my ally members faced this today. My device details:
Asus Zenfone 2 Z00AD
Android 6.0.1
Asus Zenfone 2 Z00AD
Android 6.0.1
0
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Comments
I've checked my phone settings, etc. but there is nothing preventing the app from using data as it has before so not sure whats causing this.
I use an old Samsung DUOS, but I've never had this kind of issue before.
I am SO over this now . . .
We're always trying to make improvements to the game's performance and input such as yours is vital in helping us with this process. To help us keep everyone's comments about these type of issues more organized, we created two dedicated threads and a bug reporting template. Links to both discussion can be found below.
Please take a moment to contribute to whichever one is relevant to you by providing the information we've requested in the bug report template, located on the first page of each discussion.
- Android user performance issues thread
- iOS user performance issues thread
Thank you very much in advance for your help and patience as we work to address your concerns!