**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
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**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Kabam, Would you give us an update (daily or every other day)?

@Kabam Zibiit @Kabam Miike @Kabam Vydious,

Given that the current state of the game is, lets say, not in the greatest shape, I feel like there needs to be a daily update on the progress being made, or at least every other day. This was very informative when 12.0 and the changes were being tinkered with, and I think that the community would very much appreciate the beginning of a blog talking to the community about what is happening (thus, creating the transparency everyone is calling for). A few things that I can think of that would be a great icebreaker for a blog and update, would be:
  • iOS overheating issues and current state of a fix
  • AW Season 3 update
  • AQ tier fix and rollout of new milestone system
  • implementation of an actual beta program (for more than just a few people)
  • Updates on bug fixes
  • Weekly Q/A session (maybe more of questions are submitted and you answer them)

This is something that the community needs at this point in the state of the game. It's something that you as a company need to go back to in order to develop trust and bring transparency to the community, which is something all players want to see more frequently.

Comments

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    DemonzfyreDemonzfyre Posts: 21,386 ★★★★★
    No they won't. It would be impossible to give a day to day. Plus they don't get that info day to day either. No need to keep bugging them about it.
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    My question is, did you miss them stating they would update when they had something worth saying? What's the sense in telling players every day, or every other day "We're working on it." When they have something concrete, that's when I'd want an update. Not a daily, "Not sure yet summoners, but we're working on it." One can assume that's the case from the get go. Would it be nice if things moved faster? Of course! I think both the players AND Kabam alike want that. However, simply demanding updates will not guarantee results, or useful answers. Even the suggestion of such is not gonna help them move quicker. I have a few players in my Alliance that are hurting badly form these bugs from 19.0. I hope they fix all this soon as possible. Just the same, until they have something useful to say, I'd rather they focus on the problems at hand vs telling us daily they haven't fixed it yet.
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    HigherPoweredHigherPowered Posts: 118
    My question is, did you miss them stating they would update when they had something worth saying? What's the sense in telling players every day, or every other day "We're working on it." When they have something concrete, that's when I'd want an update. Not a daily, "Not sure yet summoners, but we're working on it." One can assume that's the case from the get go. Would it be nice if things moved faster? Of course! I think both the players AND Kabam alike want that. However, simply demanding updates will not guarantee results, or useful answers. Even the suggestion of such is not gonna help them move quicker. I have a few players in my Alliance that are hurting badly form these bugs from 19.0. I hope they fix all this soon as possible. Just the same, until they have something useful to say, I'd rather they focus on the problems at hand vs telling us daily they haven't fixed it yet.
    As a customer, yes, I want to know what has been accomplished at the end of the day each day... are things stalled or is this getting fixed.. doesn’t have to be verbose, but let me know what are the accomplishments of the team each day?
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    Nemesis666Nemesis666 Posts: 177
    He wants to know what the team accomplished each day. Think about that for a second. Lol. Ridicoulous!!!
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    HollowbornHollowborn Posts: 345
    Too bad it's like pulling teeth to get some answers around this place :D
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    botonox03botonox03 Posts: 29
    My question is, did you miss them stating they would update when they had something worth saying? What's the sense in telling players every day, or every other day "We're working on it." When they have something concrete, that's when I'd want an update. Not a daily, "Not sure yet summoners, but we're working on it." One can assume that's the case from the get go. Would it be nice if things moved faster? Of course! I think both the players AND Kabam alike want that. However, simply demanding updates will not guarantee results, or useful answers. Even the suggestion of such is not gonna help them move quicker. I have a few players in my Alliance that are hurting badly form these bugs from 19.0. I hope they fix all this soon as possible. Just the same, until they have something useful to say, I'd rather they focus on the problems at hand vs telling us daily they haven't fixed it yet.

    No, I didn't miss them saying that. What i am asking is if they would maybe not do a daily/ every other day, but a weekly update like they did during the 12.0 debacle. It was nice to hear from someone that knew what was going on weekly instead of just a week before some brand new, untested content was being pushed out on us.

    Yes, I did say daily, but I would settle for weekly as we all did before.
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