Let's face it, the last 3 months now, every single version of the game has been broken in some way or another.
It really does seem that Kabam's QA is lacking the means to test things on as many devices as possible.
The solution would be to move the codebase to git (if it isn't already), and then start bisecting.
Then create APKs (and whatever Apple uses) of each version, and you will have a vast, willing army to test to see which exact version broke the thing everyone is complaining about.
Asking people for device details is an inadequate way to find the issues.
Then, once the version of the game is found, the devs can go back in and look over the code and see what exactly is the problem.
Yes, it is that easy.
@Kabam Miike @Kabam Lyra @Kabam Vydious @Kabam Zibiit what say you, how about letting us help you and find the broken commits that caused the latest issue of horrible lag throughout the game, arena, AW, crystals, scrolling map, danger rooms, you name it?
If you don't want it to be open to all, that is fine as well, but, for those of us suffering these drastic lag spurts, allow us access to developer builds so we can have instant feedback with them., and in turn helping out the whole community with better, more robust builds?