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I Keep Getting Kicked Out if Fights Saying “Connection Issue” Constantly.

NEXTONNEXTON Posts: 544 ★★★
edited October 2019 in Bugs and Known Issues
Has anyone else been experiencing this? I keep getting kicked out of any fight saying there is a connection issue and there isn’t. It hasn’t been like this ever for me the 2 years I’ve been playing. I updated my iPhone XR to IOS 13.1.2 and the game has been kicking me out constantly, no matter where I am: quests, arena, or duels. Is there any solution to this? I’ve deleted the app countless time and updated it, and have turned off my phone and rebooted it. Nothing seems to work.

Comments

  • Hey JACKMANPOOL, I'm sorry to hear you've encountered this issue. In an effort to resolve it, I recommend trying the troubleshooting steps below.

    - iOS Troubleshooting

    There are many devices capable of running the game and there are many different factors which can cause connection issues to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    As you've already provided the information requested in the dedicated thread, located HERE, I'll go ahead and close this discussion.
This discussion has been closed.