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Bug with new item swap event [Merged Threads]

Cendar333Cendar333 Posts: 303 ★
edited November 2019 in Bugs and Known Issues
When I try to exchange items on the item swap event I'm getting an error message.

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    Cendar333Cendar333 Posts: 303 ★

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    cartman_braa2cartman_braa2 Posts: 89 ★
    Man it's not working ,item exchange is showing this everytime I am willing to exchange item (potion)
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    Cendar333Cendar333 Posts: 303 ★
    Of note I did notice that the amount I can purchase (3) seems to be in excess of the stated limit (2). It seems to say 3/2 available
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    Kabam VydiousKabam Vydious Posts: 3,598
    Thanks for bringing this to our attention! I'll get eyes on it!
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    EpistriatusEpistriatus Posts: 1,248 ★★★★
    Same here, Ios user latest version.
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    Kabam VydiousKabam Vydious Posts: 3,598
    Are y'all trying to do 3/2 and then submitting? That may be what's causing this. Please try just the 2/2 intended max and let me know what happens!
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    mostlyharmlessnmostlyharmlessn Posts: 1,387 ★★★★
    Kabam Vydious said:

    Are y'all trying to do 3/2 and then submitting? That may be what's causing this. Please try just the 2/2 intended max and let me know what happens!

    If you do 2/2 it works fine, it's the 3/2 which throws the error.... but that is also what the screen shows your limits are....
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    Kabam VydiousKabam Vydious Posts: 3,598
    Okay, I'll bring it up. For now, please keep to the limit of 2/2 as that is the intended function. Trying higher than the intended amount will cause that error.
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    arowsell94arowsell94 Posts: 12 ★
    Kabam Vydious said:

    Are y'all trying to do 3/2 and then submitting? That may be what's causing this. Please try just the 2/2 intended max and let me know what happens!





    Doing 3/2 gives you this, but 2/2 works fine.
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    Cendar333Cendar333 Posts: 303 ★
    @Kabam Vydious I just tested and it works fine when I reduce the number to 2.
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    HaamertailHaamertail Posts: 109 ★

    The only ones that let you exchange are the ones marked 3/2 all marked 2/2 or other x/x of same number it says insufficient funds
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    HaamertailHaamertail Posts: 109 ★
    I have not exchanged any
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    iRetr0iRetr0 Posts: 1,252 ★★★★
    Also there are single Alliance Revives for exchange, single Alliance revives aren't supposed to exist in game.
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    LibertyPrimeV1LibertyPrimeV1 Posts: 4,179 ★★★★★
    The fact that there's a Limit to begin with is annoying... That's only 32 Transmutes per Resource, not a good start to these Global Events imo, I agree they should not be anything insane like a full 5 Star Crystal or Awakening Gems but making the already Lack Luster Healing Resource Transmutation Reward have a very restrictive Limit just makes it really meh.
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    Kabam VydiousKabam Vydious Posts: 3,598
    Please contact Support about these issues @UmbertoDelRio. Thank you @Brown99 for already doing so.
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