permanent ban on my account (username - swapnilmanekar)

swapnilmanekarswapnilmanekar Member Posts: 8
edited August 2017 in Suggestions and Requests
I have spent too much time (3 years) as well as money on this game..&..they get a permanent ban on my account..this is inappropriate..please solve this issue..

Comments

  • Gimli_SoGGimli_SoG Member Posts: 88
    Contact support directly
  • swapnilmanekarswapnilmanekar Member Posts: 8
    how to contact support..can you please tell me the procedure
  • TheOneAndOnlyTheOneAndOnly Member Posts: 690 ★★★
    Game hasn't even been out 3 years yet...hurts your credibility a little
  • AppleisgodAppleisgod Member Posts: 1,420 ★★★★
    Hahaha 6 years game isn't even 3 years old
  • swapnilmanekarswapnilmanekar Member Posts: 8
    sorry guys its typographical mistake..its 3 years..my fault..
  • Captain_MaimCaptain_Maim Member Posts: 390 ★
    swapnilmanekar wrote: »
    how to contact support..can you please tell me the procedure

    Step 1 - go to the home screen in game, tap the gear, tap support.

    Step 2 - open a ticket for help with a banned account

    Step 3 - write the support team that even though you cheated and abused terms of service to take advantage of an obvious exploit in the game, multiple times over, and have clearly been warned about breaking terms of service before, you'd like them to overlook your cheating and reinstate your account cuz you're a dumbass.
  • Run477Run477 Member Posts: 1,391 ★★★
    He can't get into the home screen if he is banned. I think the general discussion page or news and announcement page has the link you are supposed to use @swapnilmanekar
  • Captain_MaimCaptain_Maim Member Posts: 390 ★
    edited August 2017
    Fair point, @Run477, but step 3 still applies. Technically he could still follow all steps just starting a new account. This way, he already has a head start on the answer he will be given:

    "Sorry for the inconvenience your cheating has caused you. Feel free to start a new account."
  • swapnilmanekarswapnilmanekar Member Posts: 8
    Captain_Maim wrote: »
    swapnilmanekar wrote: »
    how to contact support..can you please tell me the procedure

    Step 1 - go to the home screen in game, tap the gear, tap support.

    Step 2 - open a ticket for help with a banned account

    Step 3 - write the support team that even though you cheated and abused terms of service to take advantage of an obvious exploit in the game, multiple times over, and have clearly been warned about breaking terms of service before, you'd like them to overlook your cheating and reinstate your account cuz you're a dumbass.

    I couldn't use any cheat..got it..i'm on level 47..why should i use any cheats..
  • NormanBJJNormanBJJ Member Posts: 301 ★★
    How have you been playing for 3 years when the game hasn't been out for 3 years?
  • RehctansBewRehctansBew Member Posts: 442 ★★★
    pretty sure the answer is "I am Groot" and we don't discuss bans please contact support
  • swapnilmanekarswapnilmanekar Member Posts: 8
    dude game released in 2014
  • swapnilmanekarswapnilmanekar Member Posts: 8
    NormanBJJ wrote: »
    How have you been playing for 3 years when the game hasn't been out for 3 years?

    dude game released in 2014
  • Luismarquez131Luismarquez131 Member Posts: 164 ★
    december 10th, 2014. not quite 3 years exactly but close.
  • swapnilmanekarswapnilmanekar Member Posts: 8
    Luismarquez131 wrote: »
    december 10th, 2014. not quite 3 years exactly but close.

    whatever it is
  • swapnilmanekarswapnilmanekar Member Posts: 8
    Luismarquez131 wrote: »
    december 10th, 2014. not quite 3 years exactly but close.

    approximately 3 years
  • ThreedeadkingsThreedeadkings Member Posts: 97 ★
    Not judging, just laying out the facts about your profile -
    1) you're AOC - so, that puts you playing this game anytime under 2 years+
    2) lvl47, 55k PI, about 100+ champs in collection with top champ being 4* r4 Colossus.
    3) No visible active participation in arena.
    4) Also no visible participation in monthly EQ, not even heroic or any other special quests.
    5) You aced 'Web-Slinger' challenge recently

    Again, not judging and honestly don't really care two wings either. Best you do some self reflection 'what/which TOS you have violated' recently.
  • Captain_MaimCaptain_Maim Member Posts: 390 ★
    swapnilmanekar wrote: »

    I couldn't use any cheat..got it..i'm on level 47..why should i use any cheats..

    Lol. They don't permanent ban for no reason. They know what you did, and they definitely won't reinstate your account when you're lying about it.
  • AppleisgodAppleisgod Member Posts: 1,420 ★★★★
    Threedeadkings wrote: »
    Not judging, just laying out the facts about your profile -
    1) you're AOC - so, that puts you playing this game anytime under 2 years+
    2) lvl47, 55k PI, about 100+ champs in collection with top champ being 4* r4 Colossus.
    3) No visible active participation in arena.
    4) Also no visible participation in monthly EQ, not even heroic or any other special quests.
    5) You aced 'Web-Slinger' challenge recently

    Again, not judging and honestly don't really care two wings either. Best you do some self reflection 'what/which TOS you have violated' recently.

    He also doesn't have the seasoned summoner title
  • Uncle_Fatty_247Uncle_Fatty_247 Member Posts: 356 ★★
    An old alliance mate got perm banned last year, he's since given his account info to another member just in case they lifted the ban; as of today, the account is still locked. He claims he never did anything wrong and tried multiple times to get the ban lifted, but to no avail.

    I'm not gonna judge you, I have no idea what you did, only you do...if you honestly did nothing wrong, best thing is to contact support and take it from there. Fair warning though, they do have the final say so try to stay positive, but know that these decisions rarely get reversed from what I've heard.

    Be well.
  • KhanMedinaKhanMedina Member Posts: 927 ★★★
    swapnilmanekar wrote: »
    I have spent too much time (3 years) as well as money on this game..&..they get a permanent ban on my account..this is inappropriate..please solve this issue..

    Next time spend the money in game instead of on outside parties to do web slinger event for you.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    As a reminder, the forums are not the place to discuss actions taken on individual account. You can find more information by checking out the thread linked below. This thread will now be closed.

    https://forums.playcontestofchampions.com/en/discussion/13/help-ive-been-banned-what-do-i-do-now#latest
This discussion has been closed.