My account is permanently banned
thebest018 Posts: 19 ★
Hello Kabam , I have been playing this game from years now , I had a couple of accounts too ,because I love the content , recently I was using 2 accounts and for ease of use , I was using parallel space application to ,login parallely , Today when I woke up ,my main accounts are banned due to terms and service violation, I spent years to grow my accounts to such level ,if parallel space is the issue ,I won't use it again ,if there's any chance I can get my accounts back ,else I have to leave this game ,even when I want to enjoy it's upcoming content. Thank you
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I am not a Kabam representative and anything I say is my opinion only. But if I were you, I would try to explain to support you did not understand that using an app like Parallel violated the TOS and see if they can do anything. They may not, but it is worth a try.
Get owned good sir.
You can do so in the game on the home screen: tap the grey gear icon in the top left corner and, from there, tap on the button that says “Support”. Seek your question, and if you’re not able to find the answer and have more questions, tap the button that states: “Need more help? Contact us” to submit a support ticket.