Can't Get in the Game

StevieManWonder · April 2020

Is anyone else having issues with not being able to log into the game? I was having issues with the beta server, but now I can't even get into the main server to do arena.

Menkent · April 2020

Same. A few others in my ally reporting the same. Looks like the beta broke stuff?

Spicyslicer · April 2020

Same.

Daphboy · April 2020

Yup, I logged on, it gave the prompt to go to beta server, couldn’t connect, now I can’t get in to the game at all

DukeZman · April 2020

yup beta server crashed the main server it would seem

MissMissy · April 2020

@Kabam Miike @Kabam Lyra
The whole game is down for some beta users

StevieManWonder · April 2020

I'm able to get in the main game now

Goken2345 · April 2020

I had the same problem. What fixed it for me was completely closing the app. On iPhone, double clicking the home button and swiping up on the app. Then I could log in to the main game however I still can’t get in the beta.

StevieManWonder · April 2020

Goken2345 said:
I had the same problem. What fixed it for me was completely closing the app. On iPhone, double clicking the home button and swiping up on the app. Then I could log in to the main game however I still can’t get in the beta.

Yeah I can't get into the beta still

Goken2345 · April 2020

StevieManWonder said:

Goken2345 said:
I had the same problem. What fixed it for me was completely closing the app. On iPhone, double clicking the home button and swiping up on the app. Then I could log in to the main game however I still can’t get in the beta.
Yeah I can't get into the beta still

I stopped trying for the beta

Kabam Miike · April 2020

Hey everybody,

We're looking into this right now.

StevieManWonder · April 2020

@Kabam Miike Thanks for the update!

Chovner · April 2020

Funny I sent out a post to my alliance a couple hours ago reminding them to wrap up anything they were working on ASAP because when the BETA comes out, the game's going to be screwed up..... sucks that I was right....

SAD but expected at this point.

TheInfinty · April 2020

I’m actually playing arena right now just fine so it’s maybe just for some players?

Pintzz · April 2020

Think it’s for anyone who is registered and trying to participate in the beta. Haven’t been able to get into anything after I hit the participate button and game just froze and had to close

MissMissy · April 2020

Kabam Miike said:
Hey everybody,

We're looking into this right now.

Thanks for checking into this issue. I also tried doing a hard restart a few times, but it did not work. I was able to finally get into the main game once the beta log in finally timed out. I am still unable to log into beta though.

K12p · April 2020

This works for me on iPhone, sign out from game centre(if signed in). Force close and open the app.
If game centre log in comes just cancel it.
Wait for whole logging process to be over (it would show yellow wireless icon at bottom right), between 5-10 mins. It would eventually say could not connect then it would give option to go back to main game, on clicking it would be logged to main game. However beta game doesn’t load up anyways for me(except for one time and then I was crashed out)

Note: once you are logged in for main game you can turn back game centre on.