**KNOWN ISSUE**
An unknown error has resulted in Grandmaster Gauntlet progress being reset for a portion of our playerbase. As a result, we will be temporarily removing the Grandmaster Gauntlet as a playable mode. The mode will be reinstated when the team has resolved the issues.
**FIXED**
There appears to be a bug causing missing VFX (visual effects) for a number of elements including traps, phasing and some blocking animations.
THIS ISSUE WAS FIXED ON SEPT 26

Crashing

Hi kabam, I been seeing black screen on my samsung galaxy S9+ lately and I would have to close the app and open it again so it can get fix one time everyday.. I stop playing this game a while back for over a year and am planning to do it again or not play at all if it doenst stop..please fix... oh and I do spend real money on this game every now and then.. in game name mr. ST

Comments

  • SantySanty Posts: 25

  • ZanthropicZanthropic Posts: 99
    Same device same issue. Game background seems to glitch out just before it decides to go blank. Btw threatening to leave honestly makes no difference on the forums fyi but i feel your pain
  • SantySanty Posts: 25
    Is none of that.. I stop and I will... is frustrating and I write how I feel..
  • Hey guys, I'm sorry to hear you're having this issue and I understand it can be really frustrating when the game doesn't perform in the way you expect. In an effort to resolve this issue, I recommend trying the troubleshooting steps below.

    - Android Troubleshooting

    We're always working to make improvements to the game and to help us keep track of everyone's feedback about issues like this, we created the dedicated thread below.

    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to that discussion by providing the information outlined in our Bug Report Template.

    Thank you very much in advance for your help!
This discussion has been closed.