**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Paid but didn't received items.

RenaxqqRenaxqq Posts: 1,593 ★★★★
So I purchased Cavalier daily special but didn't got any items from it! My money is gone but offer is still in unit store and items aren't added to my account! I already sent message to support team but anyway wanted to post about my problem there too.

Comments

  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    only they can help u. we can't do much here
  • RenaxqqRenaxqq Posts: 1,593 ★★★★
    And if they are going to help me(they must) then how exactly I'm going to get these items? Through game mail as claimable items?
  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    Renaxqq said:

    And if they are going to help me(they must) then how exactly I'm going to get these items? Through game mail as claimable items?

    either that or directly put it in your account
  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★

    Renaxqq said:

    And if they are going to help me(they must) then how exactly I'm going to get these items? Through game mail as claimable items?

    either that or directly put it in your account
    I assume it's the latter
  • RenaxqqRenaxqq Posts: 1,593 ★★★★
    Ok. Thanks. Hope they fix this issue soon...:(
  • RenaxqqRenaxqq Posts: 1,593 ★★★★
    @Kabam Miike wanted to ask how long I need to wait for fix? How to prove that I really purchased cavalier daily special and didn't got any items from it? When I sent message to support team I sent this(it is in latvian language but what else I can show you)
  • RenaxqqRenaxqq Posts: 1,593 ★★★★
    @Kabam Miike Issue fixed! Thanks!:)
  • Glad to hear that the Support Team was able to resolve your issue. As this has already been resolved I am going to go ahead and close the thread.
This discussion has been closed.