We are aware that the Twitch Drops campaign started late and that as a result most players did not receive most, or any, of the drops. We will make it right, and are currently looking into the possible options, please stay tuned.
Thank you for your patience

Heralds rewards correction issue

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Comments

  • ColleenColleen Member Posts: 182 ★
    edited August 2020
    Kabam Zibiit said:

    Hey there, have you checked your stash for the items? I just noticed I didn't see mine in the message itself but was able to claim it from my stash under the "Rewards" tab.

    Nothing was in my stash and my shards haven’t increased so you just be the only one
  • NIGHTFURY_101NIGHTFURY_101 Member Posts: 3 ★
    I believe for those who were victims of the herald exploration reward bug should have got this mail. Tells me to claim my rewards below but there’s nothing there?


  • SpideyFunkoSpideyFunko Member Posts: 21,967 ★★★★★
    Kabam did a big oopsie with this one
  • Bala_riyz01Bala_riyz01 Member Posts: 145 ★
    no i didn't received from both the mail and stash
    Kabam Zibiit said:

    Hey there, have you checked your stash for the items? I just noticed I didn't see mine in the message itself but was able to claim it from my stash under the "Rewards" tab.

  • MajinbarnMajinbarn Member Posts: 36 ★
    Same thing here
  • PleasureDomePleasureDome Member Posts: 93 ★
    I would like to add my name to the list of summoners who did not receive any items in the compensation.
  • Gil0610Gil0610 Member Posts: 192 ★
    Thanks
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    edited August 2020
    The team pushed out another message that should now have the correct rewards attached to it. It may take 15 minutes to reach everyone if you don't have it already. Thanks for being patient as we worked to resolve this everyone!
  • SkyfallNowSkyfallNow Member Posts: 110 ★

    Thank you its been fixed
  • FishweaselFishweasel Member Posts: 186 ★★
    Mine just showed up as well
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