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Epoch shards missing! [Merged Thread]

Ironcap3Ironcap3 Posts: 11 ★
edited December 2020 in Bugs and Known Issues

After 100% exploring legendary side quest, i got 39.5k shards which was supposed to be 40k....
Where are the remaining shards????
Post edited by Kabam Boo on
«1

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    CrcrcrcCrcrcrc Posts: 7,940 ★★★★★
    I 100% explored all difficulties and got left with 2,000 shards. Not enough for a final cav.
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    Kabam ZibiitKabam Zibiit Posts: 7,033
    Did you complete any of the quests during the same day the quest went live? There was a brief issue where the quests weren't rewarding Epoch Shards correctly, which was fixed the same day. Anyone who is missing Shards because of this will be getting the missing shards sent to them within the next week though.
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    ThatGuyYouSaw235ThatGuyYouSaw235 Posts: 3,145 ★★★★★
    I did it too, I explored all difficulties and I have 1,500, something is off here.
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    Ironcap3Ironcap3 Posts: 11 ★
    @Kabam Zibiit yes i did complete the first quest on the very same day it got released
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    Kabam ZibiitKabam Zibiit Posts: 7,033
    Ironcap3 said:

    @Kabam Zibiit yes i did complete the first quest on the very same day it got released

    Ok, then it is possible that quest was finished before the fix was put in place. Any missing Shards will be sent to you within the next week though, so you should still get everything for what you completed. Hope that helps clear things up!
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    RenaxqqRenaxqq Posts: 1,598 ★★★★
    Are we going to get missing shards today?
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    Quantum_FizzixQuantum_Fizzix Posts: 94 ★
    Kabam Zibiit said:

    Ironcap3 said:

    @Kabam Zibiit yes i did complete the first quest on the very same day it got released

    Ok, then it is possible that quest was finished before the fix was put in place. Any missing Shards will be sent to you within the next week though, so you should still get everything for what you completed. Hope that helps clear things up!
    Will this be automatic or will a ticket need to be opened? I did it on the first day as well.


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    TheHoodedDormammuTheHoodedDormammu Posts: 1,448 ★★★
    Any idea as to when we get the missing shards? I am missing a decent amount
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    kimotakimota Posts: 53 ★
    i am still missing shares too. am reluctant to proceed any further with the side quest until i am made whole first.
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    SummonerNRSummonerNR Posts: 10,649 Guardian
    kimota said:

    i am still missing shares too. am reluctant to proceed any further with the side quest until i am made whole first.

    Why would you be reluctant to continue onward until that 1st day missing shards are distributed to ppl ?
    The shards are correct for anything else you earn now, it was just that 1st day that was in error.
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    kimotakimota Posts: 53 ★
    just easier for me to monitor my balance when it's static than when it's constantly adding and subtracting values.
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    LibertyPrimeV1LibertyPrimeV1 Posts: 4,179 ★★★★★
    kimota said:

    just easier for me to monitor my balance when it's static than when it's constantly adding and subtracting values.

    Then just grind out the Quests but don't open any Crystals till you have 74,000 Shards...
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    MitriaxMitriax Posts: 215 ★★
    Crcrcrc said:

    I 100% explored all difficulties and got left with 2,000 shards. Not enough for a final cav.

    I have the same issue
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    DrZolaDrZola Posts: 8,549 ★★★★★
    I’m stuck with 18 crystals and a remainder of 1400 after all is said and done.

    I’m guessing I must have been in the day 1 group that missed some shards?

    Dr. Zola
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    RenaxqqRenaxqq Posts: 1,598 ★★★★
    @Kabam Zibiit any news?
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    kimotakimota Posts: 53 ★
    has anyone heard anything?
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    Quantum_FizzixQuantum_Fizzix Posts: 94 ★
    Finished everything in the side quest 100%

    56,500 shards

    No crystals purchased.
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    FlyGalaxyBombFlyGalaxyBomb Posts: 777 ★★★
    @Kabam Zibiit I think I am missing the Epoch Shards as well. I did the quest on all 4 levels and still have 2k shards left.

    Cheers!!!
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    Quantum_FizzixQuantum_Fizzix Posts: 94 ★
    Kabam Zibiit said:

    Did you complete any of the quests during the same day the quest went live? There was a brief issue where the quests weren't rewarding Epoch Shards correctly, which was fixed the same day. Anyone who is missing Shards because of this will be getting the missing shards sent to them within the next week though.

    A ‘week’ is tomorrow. Any update?
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    Kabam BooKabam Boo Posts: 840 ★★★★★
    We apologise that this is taking longer than expected. We have had a few other pressing matters of late, but our team is working on getting this out as soon as they can. We appreciate your patience!
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    XuisXuis Posts: 3
    Ironcap3 said:


    After 100% exploring legendary side quest, i got 39.5k shards which was supposed to be 40k....
    Where are the remaining shards????

    Same here KABAM..... :'(
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    TheHoodedDormammuTheHoodedDormammu Posts: 1,448 ★★★
    It has been over 1 week since the missing epoch shards were supposed to return. I'm still missing 1 or 2 cavalier cavalier crystals. Any info on this?
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    sacoma_sack78sacoma_sack78 Posts: 142 ★
    Completed the event in its entirety but have 2k shards left over from spending them in the holiday store. Is that normal?
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    kimotakimota Posts: 53 ★
    i think you get a total of 74k shards if you complete the event. if you buy 18 cavalier crystals that's 72k so you should be left with 2k.
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    RenaxqqRenaxqq Posts: 1,598 ★★★★
    Any update?
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    CrcrcrcCrcrcrc Posts: 7,940 ★★★★★
    Is there any update on this from Kabam? I thought they said last week, but I may have missed an announcement.
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    Kabam BooKabam Boo Posts: 840 ★★★★★
    We apologise for the delay but we've got a few things in the works, and this is definitely one of them! Shouldn't be long now. Thank you for bearing with us thus far! We promise we have not forgotten about this!
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    CrcrcrcCrcrcrc Posts: 7,940 ★★★★★
    Kabam Boo said:

    We apologise for the delay but we've got a few things in the works, and this is definitely one of them! Shouldn't be long now. Thank you for bearing with us thus far! We promise we have not forgotten about this!

    I just posted about this haha. Thanks Boo!
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    LibertyPrimeV1LibertyPrimeV1 Posts: 4,179 ★★★★★
    kimota said:

    i think you get a total of 74k shards if you complete the event. if you buy 18 cavalier crystals that's 72k so you should be left with 2k.

    Yeah that's correct... Whoever Disagreed can check the Announcement that shows all the Shards you can get, hoping another 2k is coming in the Holiday Calendar... Or most likely they'll be in a Money Bundle if any 😒
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    CrcrcrcCrcrcrc Posts: 7,940 ★★★★★
    Just got an update. They are still working on it.
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