Hey there, would you be able to describe in full what happened? Did the runs get interrupted by the maintenance or did something else happen? Just trying to make sure I have a clear picture so I can pass all the info on to the rest of the team.
Hello, I was doing the halls of glory, and then my game crashed, I tried to log back in and it was an emergency maintenance, but when the game went back up, the quest ended and I lost an entry, and I can’t 100% it, any way to get back?
So, I finally had time to do John Mulany's champion challenge. I was deep into the quest with only two fights left and some items used. Then, emergency maintenance struck. After the issues had been solved, I log back in and see I've been mysteriously kicked out of the quest. Poof, all that work and items gone just like that.
I've contacted support, but I wanted to know if it this has happened to anyone before and if it's possible for me to even get my items refunded, or I get somehow put back into the quest. Please, give me some hope :"(
In full detail, while in the middle of running the quest, the maintenance starts and the entry ends when the game is back up, without reward and removing an entry even though I never quit out of the entry beforehand. IGN is Symbiomancer.
I had the same problem, but i got kicked out from abyss, lol, i had 13 fights done.. i could not open a ticket because the choice the game button is bugged here...
I completed 2 paths of the quest on Hard difficulty but says I have 0/3 remaining. So I can't complete the final path and lose out on the exploration rewards.
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I've contacted support, but I wanted to know if it this has happened to anyone before and if it's possible for me to even get my items refunded, or I get somehow put back into the quest. Please, give me some hope :"(
Thanks and Happy Anniversary!