Ticket resolve

Ohhchewy90Ohhchewy90 Member Posts: 201 ★
in General Discussion
How long does it take to get a reply from a ticket I lost my anniversary 15k shard opening a feature because the game crashed when I was doing it how long till I hear back from them before I waste my time doing a ticket

Comments

  • GreekhitGreekhit Member Posts: 2,820 ★★★★★
    They usually respond within 24hrs. Be patient and if this time pass, re-submit a new ticket. But it’s almost sure they will answer you early.
  • Ohhchewy90Ohhchewy90 Member Posts: 201 ★
    Greekhit said:

    They usually respond within 24hrs. Be patient and if this time pass, re-submit a new ticket. But it’s almost sure they will answer you early.

    Ok great id be real said if they deny me from getting my crystal back
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