AQ Error and Compensation
Rotelly
Member Posts: 774 ★★★
With AQ wrapping up my thoughts on how the error in bracketing should be handled
Anything less than should be unacceptable!
- Alliances should be refunded all resources used for starting AQ Maps
- Alliances should be awarded the final Bracket Reward for the incorrect bracket they were placed in
- Alliances should be moved into the correct Bracket and awarded any milestone rewards reached based on their points scored in the incorrect Bracket
- Alliances should then be awarded the Bracket Reward for the correct bracket based on the points they scored
Anything less than should be unacceptable!
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Comments
Hopefully Kabam will compensate us by releasing the correct amount of glory and crystals when they get it all fixed up.
1--- will this be rectified before aq series is completed? (As there is basically one day left).
2--if not, will we be compensated for lost rewards... My alliance scores in the 80-90 million range we are missing our milestones and likely aq completion rewards?
3- If we will not be compensated properly for lost rewards, can you at least notify us, so that we can stop wasting our potions and such to stay in our normal range? And thus, will we be in our proper expert tier regardless of how we do this series?
The advance tier rewards suck and the glory was minimal. your lack of response on this is really telling to how important your customers are to you. We are not trying to be rude, we just want the three questions answered...
We're all starting to lose faith and will soon be looking for new games to play.
@Rotelly so you want us to get the final bracket reward for the incorrect bracket we were placed in AND then the correct one based on our score plus more milestone rewards for our correct bracket.
You little leech stop it, don't deserve anything like that, your either up a bracket so want those and then your normal ones too. That's just pure greedy!
Also why give resources back? We all would of done the AQ anyway, this is so unreasonable what your asking for
To start - I understand the frustration and anger towards feeling in the dark about this situation, but that is absolutely not what we wish to happen. We are by no means intentionally leaving you without response/update/news/etc... on the situation.
We provide all of you with information as we receive it. I've gone about explaining this a few different times and I can see how it starts to feel like "the same generic response", however, we can't give you what you're asking for until we have it. Creating discussion after discussion won't increase the rate on which that response is given, all this does is clutter the forums with the same topics that have already been addressed.
Once we have more information, we'll be able to address all of your questions and concerns. I'm sorry that there isn't more at this exact moment.