Confirmed: when I add spider ham to a team in any other mode (event quest, story quest, war, or AQ), my game crashes before I can even start the map. Which means I’m now unable to play at all, because the result of my testing is spider ham everywhere.
We have noted this concern. Thank you. Please continue to provide details, if you can!
No Android está havendo o mesmo problema em lutas contra o spider-ham, corrijam isso porque estava tudo bem até chegar na terceira luta e travar no spider-ham já gastei unidades pra chegar até nele. E acabei desistindo e sai da missão, vou na página de campeões e quando toco nele o jogo também sai... Um absurdo isso!
Jogo no Android aqui no Brazil e está o mesmo problema com o spider-ham, vou na aba de campeões toco nele e o jogo sai, entrei no evento do fliperama gastei unidades pra chegar até o spider-ham e quando início a luta o jogo trava e sai. Apesar de gastar minhas unidades acabei desistindo e abandonei a missão e enquanto não consertarem esse problema não vou fazer o evento secundário... Por favor nos houve e arruma isso por gentileza!
How soon? Because it’s been like this for almost 12 hours now, and the champs I need for defense are on my team rn so I am unable to join AW. Please have this fixed in less the 12 hours.
Also if we were going to get comp(I think we should, but understand that it would be hard to give it out to people who were specifically effected by this) I would ask for 3 Energy refills(Because we aren’t allowed to use our energy because we are stuck in a quest), and a coin to enter back into the SQ for those who quit out because they had to use their champs somewhere else. Comp-3(maybe 4,5 depending how much longer it lasts) energy refills, and a coin to get back in the SQ.
@Kabam Boo any workarounds? If I could just get hammy out of my offensive line for AQ, I would be able to contribute to alliance play. But no matter how fast I click on the “edit team” button when joining AQ, the game crashes. Can support adjust teams on the back-end?
Having the same issue. In-game name: N-Romanoff616 Device: Moto G4 Operating system: Android 7.0 It looks like he was replaced with stealthy, but everytime I click on it, the name shows up as Spider-ham and the game crashes.
Ok, I tried it again in arcade and it seems to be working now. It showed up as stealthy, but I got into the fight and it was Spider-ham. I don't care too much that I fought the wrong character, I'm just glad that I was able to complete the quest and do other stuff now.
Ok, I tried it again in arcade and it seems to be working now. It showed up as stealthy, but I got into the fight and it was Spider-ham. I don't care too much that I fought the wrong character, I'm just glad that I was able to complete the quest and do other stuff now.
Did you leave the first time and join it again, or did it just work?
We apologise for the delay. Our team is definitely working to resolve this issue carefully and as quickly as they can! Thank you so much for your patience!
Not only are we having to play map 5 instead of 6 because I can’t join AQ, I’m also missing out on alliance event rewards.
I realize it may be difficult, but some compensation is owed beyond the side quest-specific interruption. The impact on the whole alliance of individual members who can’t contribute because of this bug is not insignificant.
So 30 hour mark now and still not fixed, I’m wondering if it would’ve been better if I had just quit now. I would’ve been able to complete the new EQ, and the new SQ to. Also I would’ve been able to grind more revives, and potions. So far all I’ve done was a little arena and AW, and AQ. Thankfully for AW I still had my Gulli 2099 for that and my other lower champ for it, but not ideal at all.
Please try to fix this issue quick, or tell us we can quit and get out coin back.
Interesting. The bug loading the model persists, but for the first time today I was able to tap the “edit team” button fast enough to avoid it. Replaced hammy on my AQ team & was able to finally join AQ.
Previously, I’d put hammy on my event quest team to reproduce the bug. This morning, I started event quest & let the team selection page load as normal. The game crashes as expected.
Comments
iPhone 8 & iPad - same behavior
When I run my other account on either device, no problems. Spider Ham is not part of my AQ team for this account.
In-game name: N-Romanoff616
Device: Moto G4
Operating system: Android 7.0
It looks like he was replaced with stealthy, but everytime I click on it, the name shows up as Spider-ham and the game crashes.
He is my most powerful champ and I can't play with him.
In game name = Pro_Destructor2
Thank you so much for your patience!
I realize it may be difficult, but some compensation is owed beyond the side quest-specific interruption. The impact on the whole alliance of individual members who can’t contribute because of this bug is not insignificant.
Please try to fix this issue quick, or tell us we can quit and get out coin back.
IpAd 6th gen
iOS 14.2
Edit: Tried once with my iPhone 12 and it did not crash.
Also not funny because he's one of my best champs and I need him for EQ.
Use a iPhone 6 with iOS 12.4.9
Previously, I’d put hammy on my event quest team to reproduce the bug. This morning, I started event quest & let the team selection page load as normal. The game crashes as expected.