The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

[Android] Lag, Crashing and Performance Investigation



  • Charlie21540Charlie21540 Posts: 921 ★★★★
    In-Game Name: Charlie21540
    Device and Model: LG V40
    Device Operating System: Android 10
    Cellular or WiFi: Cellular with Verizon 4G LTE
    Game Version Installed: 30.0.0
    Game Mode: All modes
    Description of the Issue: Dropped inputs, Random dash backs as I'm in the middle of a combo and random dash forwards while im holding block or trying to dash back. Not sure why I keep writing these things out. New update out and old issues still ignored with new problems on top of em.
  • sudeep9680sudeep9680 Posts: 194
    edited February 2021
    In-Game Name: sudeep9680
    Device and Model: samsung galaxy j76
    Device Operating System: Android 8.1.0
    Cellular or WiFi: Cellular with jio
    Game Version Installed: 30.0.0
    Game Mode: All modes

    Description of issue: I fighting with my opponent when I tap the 3rd special attack the graphics and sound fx got lagging or stucked or sometimes game restarted

    Immortal hulk - everytime
    Silver surfer - when got played overtime
    Doctor doom - sometimes

    Doctor doom special attack 2 incinerate buff duration lagging
    In-game name: Sanguinario01
    Device and model : Samsung galaxy s10
    Network or wifi: Network
    Carrier: T-mobile
    Game won't load unless is used over wifi. Been about 3 months with this problem. Can't play if is not under wifi.
    @Kabam Porthos
  • WeaponInfinityWeaponInfinity Posts: 1
    edited February 2021
    In-Game Name: Weapon Infinity
    Device and Model: Motorola Moto G6
    Device Operating System: Android 9 (up to date according to T-Mobile)
    Cellular or WiFi: Wifi
    Game Version Installed: Latest (says 1106890 in settings)
    Game Mode: All modes

    Crashes just going through menu system, sometimes after 4 or 5 clicks. Crashes when clicking auto-fight on quests. Crashes starting quest fights (restart allows to start and complete fight from recovered fight menu). Crashes when going into AW during placement phase. Crashes when starting AQ fights. I reinstalled the game 4 times since yesterday. Tried playing it from SD card as well as internal storage. Have 99 GB free space on SD card where I am playing it from now. Simply unplayable. "Well what's not damaged?" ... "Air conditioning is fully operational" - that sums up this game on my phone. I can chat with ally but half my messages don't display for me until I restart the game.

    6 year veteran feeling like I have to hang up the shield here.
  • TylerTyler Posts: 37
    I'm sick of this connection problems and loading problems in this game been happening bad since November last year and this game is still unable to fix it and now it is February 2021.
    Device is Samsung galaxy s10+
    Device Operating system: 10
    Game version not sure about February but January was 30.0.0 and now with new update in February bad as can be connection problems and loading problems and that makes 4 months this game can't fix these issues and I want to know why I been playing for over 6 years and now game can't fix there problems. This needs to he fixed not worth the playing I'm wasting boosts and to much money over these issues. Not even happy about this.
  • nocturnalpsynocturnalpsy Posts: 12
    edited February 2021
    In-Game Name: nocturnalpsycho.
    Device and Model: Moto G Power
    Device Operating System: Android 10
    Cellular or WiFi: WiFi
    Game Version Installed: 1106890
    Game Mode: All modes
    Game input delays extremely common with latest update. Fighting in AQ and War takes a while to load. Arena fights slow down the performance of the game after several fights requiring to restart the game. Performance issues were present in previous update but the input issues are worst with the latest one. Input issues, lag, and loading times are making the game hard to play.
  • GansitöGansitö Posts: 34
    edited February 2021

    Hay un error en Gesta; el golpe final de los especiales y los golpes fuertes se ven seriamente reducidos debido a que el defensor los resiste. No sería un problema si estuviera en los nodos, pero en ninguno se especifica eso.
  • harsh8029harsh8029 Posts: 10

    In game name: harsh8029
    Device name: Poco m2 pro
    Os: miui12
    Connectivity: mobile data
    Game mode: Arena
    Description: I won the second arena fight and it showed connection lost and after i had reconnected, it showed me that i lost the fight and as a result i lost my arena points.... And happened for the fourth time to me!
    Pls fix this @Kabam Miike
  • GbabyfreshGbabyfresh Posts: 142
    Android device: Samsung galaxy s10 plus
    Tbh don't feel like looking up the other infos and have the latest version of the game. Loading works perfectly fine on my HOME wifi other than that loading takes sometimes close to 20min. To load per screen. This has been happening to me since October of last year and im feeling currently the same as everyone, im growing less interested on playing everyday. I would really like this problem to get fixed since its been months of this ongoing issue.
  • John_44John_44 Posts: 13
    edited February 2021
    In game name John.44
    Device Galaxy Note 8
    I only use wifi
    Game version update as of 2-8-21
    Game gets stuck in AQ and war as i inter a fight and i have to close game and restart when i go back in i lose half my health i will attach photo of the screen it gets stuck on because I can't download video here. <img src="https://us.v-cdn.net/6029

  • Jas_me08Jas_me08 Posts: 5
    edited February 2021
    In-Game Name: Rad!ance
    Device and Model: Xiaomi Mi 10T
    Device Operating System: android 10
    Cellular or WiFi: both
    Game Version Installed: v30.0
    Game Mode: all
    Description of the Issue: Dodging attacks are frequently not being registered and sometimes even attacks L,M are also not registered.
  • DarkPietroDarkPietro Posts: 2
    In-Game Name: DarkPietro
    Device and Model: Samsung J4+
    Device Operating System: Android
    Cellular or WiFi: WiFi and Cellular
    Game Version Installed: 30.0.0
    Game Mode: All Game Modes
  • SpideyDNASpideyDNA Posts: 31
    Device and Version: Samsung Galaxy S10
    Device Operating System: Android Version 11
    Mobile Carrier: Verizon
    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both? Both
    Game Version Installed: Just uninstalled/reinstalled from Google Play Store.
    Game Mode: I was doing Quests and had just repurchased the Piggy Bank when it wouldn't reload.
    Champions Affected: N/A
    Active Boosts: None.
    Description of the Issue: Since 2/12/2021 at 4:33 pm PST I've tried loading the game and it won't connect. I've tried clearing cache, restarting my phone, rebooting my phone, changing internet connections, uninstalling and reinstalling MCOC.
    Screenshot or Video: can't seem to past the image.
  • Charlie21540Charlie21540 Posts: 921 ★★★★
    In-Game Name: Charlie21540
    Device and Model: LG V40
    Device Operating System: Android 10
    Cellular or WiFi: Cellular with Verizon 4G LTE
    Game Version Installed: 30.0.0
    Game Mode: All modes
    Description of the Issue: FIX THE DAMN GAME!!! IT IS LITERALLY KICKING ME OUT EVERY OTHER FIGHT!! This game is getting to a point of unplayable, and we're getting nothing but neglect. It's beyond frustrating!
  • Tsl_ApolloTsl_Apollo Posts: 6
    In-Game Name: • Apollo •

    Device and Model: Samsung Galaxy S21 ULTRA 5G

    Device Operating System: Android 11.0

    Cellular or WiFi: For the beginning of 2020 I used a Galaxy s10 and had issues where I would disconnect frequently while on wifi. No issues 4GLTE. Now I cant even login on mobile data, And still have numerous crashes on wifi.

    Game Version Installed: Newest Feb Update. Daily player.

    Game Mode: Every game mode. Lost countless units and hp from crashes and not being able to login on Mobile Data...

    Description of the issue: I literally have the best Samsung Galaxy Android phone. It costs $1200 new. If I CANT RUN MCOC WITHOUT LAG, WEIRD WI FI DISCONNECTS, STILL CANT LOGIN ON MOBILE DATA. There's definitely something wrong lol...
  • Tsl_ApolloTsl_Apollo Posts: 6
    Some pictures for my post above showing the connection issues. Happens to me 10-20 times a day sadly lol. It's getting to be really annoying

  • CRYO_88CRYO_88 Posts: 57
    Because i know they aren't going to fix the connection issues cause its been going on for 5 months ive quit the game not worth the headache Kabam sucks and doesn't care
  • VikingGunn85VikingGunn85 Posts: 33

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