The new offer [Merged Threads]

AppleisgodAppleisgod Member Posts: 1,420 ★★★★
edited October 2017 in Bugs and Known Issues
Why is it that some people get this offer but others don't?
Also why do I see some people on android getting a free 2* crystal but I don't?
5nopgzoybjdn.jpg
Post edited by Kabam Vydious on
«1

Comments

  • NDK13NDK13 Member Posts: 620 ★★
    dzvg5ysmvw66.jpg
    zs21ycypb3qh.jpg
    these are the offers didn't get any of them.
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    I'm using Android phone, but I haven't seen this yet, weird ... maybe the game developers dislike me and purposely leave me out ... :(
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,030 ★★★★★
    Is probably another one of those offers that is for android only, but NOT for all androids ...
    Kabam changed it last time, I don't see why did they not learn from the last mistake
  • Imac7065Imac7065 Member Posts: 365
    Have you force closed the game? It came to me via mail first
  • UnknownUnknown
    This content has been removed.
  • NDK13NDK13 Member Posts: 620 ★★
    eXtripa69 wrote: »
    Is probably another one of those offers that is for android only, but NOT for all androids ...
    Kabam changed it last time, I don't see why did they not learn from the last mistake

    must be for the samsung galaxy series then
  • NDK13NDK13 Member Posts: 620 ★★
    Imac7065 wrote: »
    Have you force closed the game? It came to me via mail first

    did it didn't get it
  • Scøøby_DøøScøøby_Døø Member Posts: 89 ★
    Samsung Galaxy S7 Edge. Didn't get it.

    @Kabam Miike
  • The_OneThe_One Member Posts: 2,936 ★★★★
    edited October 2017
    I got a 2* king Groot from a 2* monster crystal that is an android exclusive today
  • Filippo1971Filippo1971 Member Posts: 33 ★
    same here, no offer
  • MillybearMillybear Member Posts: 113 ★
    I'm on android but didn't get an offer
  • AndroggsAndroggs Member Posts: 107 ★
    I don't see an offer like that either. Just some 2* spooky crystal. It is whatever about the crystal. The offers I am sure are balanced on both ends iPhone vs android. IPhone does and seems to always have the edge and Kabam's preference. I say this cause the could fix the legend run situation.

    I guarantee that if it only worked for Android users for legend run times that iPhone users would want kabam to eliminate the legend run program. I am not asking for that to be done. Just make it balanced and fair for both. Maybe take time totally out of the equation. Or limit time as a variable in choosing a legend.

    I know some legends and heard of other stories where legends are kod or running on fumes before they reach the mini boss in aw tier 1 and 2 on old map. Others would have to do the heavy lifting for them, but their a "legend". The system is a joke. The legend program is so watered down. I don't see how pumping your champs with suicide masteries and attack boosts then fighting for 3 to 4 hours make u a legend.

    The fact that 100% LOL with a r4 5* now does not qualify you for a legends title is ridiculous. You have to have more skill to get through that.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey gang,

    I'm going to talk to some folks and see what's going on with this offer. I'm sorry for the inconvenience it's causing. :( Once I have details, I'll update y'all.
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey y'all -

    So it looks like this specific offer only ran from October 15th to October 22nd. Trying to purchase it now wouldn't work as it's already expired with Google. D:
  • MillybearMillybear Member Posts: 113 ★
    @Kabam Vydious soq0yparw2d5.png
    It's supposed to run until movember 2nd, and I also didn't get my free 2* :'(
  • The_OneThe_One Member Posts: 2,936 ★★★★
    Kabam Vydious wrote: »
    Hey y'all -

    So it looks like this specific offer only ran from October 15th to October 22nd. Trying to purchase it now wouldn't work as it's already expired with Google. D:

    I bought the offer today (24 Oct).
    I can provide a screen shot of the verification email if you want it
  • KocheeseKocheese Member Posts: 391 ★★
    veblgxls4xzi.png
    @Kabam Vydious
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Millybear wrote: »
    @Kabam Vydious soq0yparw2d5.png
    It's supposed to run until movember 2nd, and I also didn't get my free 2* :'(

    You should be able to buy the Cursed Crystal Bundle within the game, however the 2-Star crystal should pop when you log in. Close out of your app entirely and open it fresh, if you can. If you still aren't getting that 2-Star Crystal, you'll need to reach out to our Support Team.
    The_One wrote: »

    I bought the offer today (24 Oct).
    I can provide a screen shot of the verification email if you want it

    The World Food Day Bundle involving 3-Stars is no longer available. Did you purchase the Cursed Crystal Bundle? This one has the Mephisto Crystals and runs until November 2nd.
  • The_OneThe_One Member Posts: 2,936 ★★★★
    Kabam Vydious wrote: »
    Millybear wrote: »
    @Kabam Vydious soq0yparw2d5.png
    It's supposed to run until movember 2nd, and I also didn't get my free 2* :'(

    You should be able to buy the Cursed Crystal Bundle within the game, however the 2-Star crystal should pop when you log in. Close out of your app entirely and open it fresh, if you can. If you still aren't getting that 2-Star Crystal, you'll need to reach out to our Support Team.
    The_One wrote: »

    I bought the offer today (24 Oct).
    I can provide a screen shot of the verification email if you want it

    The World Food Day Bundle involving 3-Stars is no longer available. Did you purchase the Cursed Crystal Bundle? This one has the Mephisto Crystals and runs until November 2nd.

    Cursed crystal, I didn't get the other one
  • MSRDLDMSRDLD Member Posts: 913 ★★★
    Did you not get the free 2* champ crystal? That sucks, bro. I got a 2* Venompool and raised his sig level from 4 to 5. Changed my life, to be honest.
  • MillybearMillybear Member Posts: 113 ★
    Kabam Vydious wrote: »
    Millybear wrote: »
    @Kabam Vydious soq0yparw2d5.png

    It's supposed to run until movember 2nd, and I also didn't get my free 2* :'(

    You should be able to buy the Cursed Crystal Bundle within the game, however the 2-Star crystal should pop when you log in. Close out of your app entirely and open it fresh, if you can. If you still aren't getting that 2-Star Crystal, you'll need to reach out to our Support Team.

    How do I reach out to the support team?
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Millybear wrote: »
    How do I reach out to the support team?

    You can do so by clicking the gear icon in the upper left corner of the main screen in MCOC. From there select 'Support' and you'll be taken to our ticket submission form. You can also contact them by clicking HERE.
    The_One wrote: »
    Cursed crystal, I didn't get the other one

    Ah, so that's where the confusion would come in. I apologize for that, I should have been more clear in my first statement about the offers. Hope you got something cool out of those crystals!
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,030 ★★★★★
    So how do we get the 2-star monster crystal?
  • The_OneThe_One Member Posts: 2,936 ★★★★
    Kabam Vydious wrote: »
    Millybear wrote: »
    How do I reach out to the support team?

    You can do so by clicking the gear icon in the upper left corner of the main screen in MCOC. From there select 'Support' and you'll be taken to our ticket submission form. You can also contact them by clicking HERE.
    The_One wrote: »
    Cursed crystal, I didn't get the other one

    Ah, so that's where the confusion would come in. I apologize for that, I should have been more clear in my first statement about the offers. Hope you got something cool out of those crystals!


    Thanks but no, duped 3* quake.
    All the rest 2* as expected to be honest
  • IAmNotUrMomIAmNotUrMom Member Posts: 648 ★★★
    Thanks Kabam! Loving my free 2* King Groot. Ultimate Collector here!
  • KhanMedinaKhanMedina Member Posts: 927 ★★★
    You answered it already. It's only on android.
  • AppleisgodAppleisgod Member Posts: 1,420 ★★★★
    KhanMedina wrote: »
    You answered it already. It's only on android.

    Sorry forgot to add in that I am on the latest update on can you guess what?
    Android
  • _Legend_Killer__Legend_Killer_ Member Posts: 2
    Same here..
    Didn't receive any offer, neither on mail nor in game..
  • winniewinwinwinniewinwin Member Posts: 178 ★
    Same reason half my alliance used to get 2x units for odin or panther, and I haven't gotten a unit deal in 2 years or more. Kabam
  • TempestTempest Member Posts: 295 ★
    Appleisgod wrote: »
    KhanMedina wrote: »
    You answered it already. It's only on android.

    Sorry forgot to add in that I am on the latest update on can you guess what?
    Android

    Well, can't blame him for assuming you're not when your name is "Appleisgod"... haha
This discussion has been closed.