Hi Administrador.
NerfingMyMoney
Member Posts: 5
I’m worry about a game in purchased.. I can’t write or notify to the kabam team...
I made it like 4-5 days ago then the option
“Click” ok to do it don’t appear on screen I used face recognition to do it...
keep playin and they check on the screen and the offer was still to make it... it supposed to be one time offer not 3 times or more..
went to my e-mail and offer was made and canceled.. after came back to the game and really was made but the thing I already canceled it... but this is mi point the update was ready and I didn’t make before..
My point it’s that iTunes Store said I was refund..but I read I have red points....
so I just want to keep the offer as is the way I did before.. I’m confused on that.. I need help on this issue
thanks
I made it like 4-5 days ago then the option
“Click” ok to do it don’t appear on screen I used face recognition to do it...
keep playin and they check on the screen and the offer was still to make it... it supposed to be one time offer not 3 times or more..
went to my e-mail and offer was made and canceled.. after came back to the game and really was made but the thing I already canceled it... but this is mi point the update was ready and I didn’t make before..
My point it’s that iTunes Store said I was refund..but I read I have red points....
so I just want to keep the offer as is the way I did before.. I’m confused on that.. I need help on this issue
thanks
0
Comments
That’s why I need help with the kabam team if they can see this post and tell me what to do..
https://help.kabamsupport.com/hc/en-us/sections/360011017431-Payment-Support
Click on “Submit a Request” to email Support.
iTunes said that they made a refund.. but the money what I paid it’s not on my bank account..
How do I have to pay 59.99 of red units when I don’t receive real money back from iTunes..
also if they refund that money I will buy the red points but I’m not paying 59.99 twice..
I will do that but money it’s not on my bank neither and I have a pay to do in game..