Ingame Name: Athena48 Device name: TECNO CAMON 12 Model: TECNO CC7 Device OS: Android 9 Cellular or WiFi: Both Game version: 31.1.1 Game mode: Alliance Quest, Abyss of Legends, and labyrinth of legends.
Description: When I start a fight in AQ I get stuck on the loading screen and I have to force quit. Anytime this happens I return to do the same fight only to find my champion with 50% less health and the defender at full health. This only happens in Map 5 and higher maps the lower maps I can play a intended.
Also, I can't load a fight in AOL or LOL. I don't even make it to the loading screen. As soon as I press fight the game freezes.
This is not related to any specific champions I have tried with a wide range of champions. This problem has been going on for three months now.
The reason why it took this long for me to report is because I don't plan on doing a full AOL or LOL run and I have a walk-around for AQ. However, my walk-around for AQ - which was restart the game before every fight - is becoming less effective. Thanks in advance for the fix.
Ingame Name: Athena48 Device name: TECNO CAMON 12 Model: TECNO CC7 Device OS: Android 9 Cellular or WiFi: Both Game version: 31.1.1 Game mode: Alliance Quest, Abyss of Legends, and labyrinth of legends.
Description: When I start a fight in AQ I get stuck on the loading screen and I have to force quit. Anytime this happens I return to do the same fight only to find my champion with 50% less health and the defender at full health. This only happens in Map 5 and higher maps the lower maps I can play a intended.
Also, I can't load a fight in AOL or LOL. I don't even make it to the loading screen. As soon as I press fight the game freezes.
This is not related to any specific champions I have tried with a wide range of champions. This problem has been going on for three months now.
The reason why it took this long for me to report is because I don't plan on doing a full AOL or LOL run and I have a walk-around for AQ. However, my walk-around for AQ - which was restart the game before every fight - is becoming less effective. Thanks in advance for the fix.
This only happens in Map 5 and above. Has been happening since last year July. Only way is to play Map 4
Name: CabooseBLC Model: Galaxy A6 Operating System: Android 10 WiFi Version: 31.1.1 Game Mode: Every game mode I have experienced problems
Issue: During fights I experience lag and freezing throughout, and before I click start fight it lags for like 10 seconds. It also lags whenever I travel through the game UI like in the main menu and such. Everything takes a long time to load. I have the worst issue in AQ whenever I start a fight. When I press start fight in AQ the game freezes for like 20-30 seconds, which causes me to lose time. I have experienced these problems for almost a year now and I am hoping for it to be resolved. So in summary, I experience lag during fights and freezes during loading screens.
Moto G Power Android 10 Verizon WiFi and cellular Version 31.1.1
I am having the same issues. It is much worse since the AQ changes went live. Loading time when changing screens is bad, worse when waiting to start or end fights and the absolute worst when trying to start an AQ fight (also really bad when loading the crystal screen). Game freezing and stuttering in fights has gotten significantly worse since last update as well.
In-game name: Kerneas Device and model: Samsung Galaxy Tab A (2020) Operating system: Android 10 Cellular or WiFi: WiFi Game version installed: 31.1.1 Game mode: various (arena, duel, story)
Description of the issue: Frequent crashes. There are 2 "types" I am mainly experiencing: 1) loading crash/out of the blue crash This happens mostly in arena. When I select the 1/3 fights, the game sometimes crashes (freezes for a second and then I am returned to my home screen). The same occurrs when I press the "fight" button and occasionally also when I wanna open shop. I have been experiencing this issue for about 3-4 months (maybe more)
2) fight crash This one obviously happens during fights. Some champs' animations (see below) cause increasing lag that results into freeze and crash. This mostly happens when there are stone projectiles/particles or just a lot going on. However, after this crash, if I launch the game again, the animations are smooth without any lag (in case of Odin and Psycho man, the SP can often be blocked, see Psycho man below). This has been happenning for really long time now, maybe over a year.
Crashing occurrs most often here: Professor X SP1 Odin SP1 Psycho-man SP1 (usually when I try to dex it; if I block it, crashing is often prevented. If I block the first SP1 in a fight and the game doesn't crash, any subsequent SP1s in that fight run smoothly and I can dex them) Thing SP1 (this one used to run smoothly) Terrax's stone shield Doctor Doom SP2 Ebony Maw heavy (only after last update) Cosmic Ghost Rider SP2 (only lag so far)
Strangely, many other champs do have complicated SPs but they run smoothly. For example Guardian SP2, Storm(pyramid x) SP2, Black Widow (Claire Voyant) in general etc.
Obviously you see how annoying this is, because it not only doesn't allow me to play my 6* Professor X safely, but it has also cost me some resources, because of health loss.
I sincerely hope a solution will be found soon, as the number of problematic champions climbs with every update
In-Game Name: Sabrepunk Device and Model: ASUS ROG II Device Operating System: 10.0 Cellular or WiFi: Both Game Version Installed: 31.1.1 Game Mode: All Description of the Issue: Game crashes, multiple occasions, varying delays. Some crashes occur at main menu itself (Maestro loading screen), and when I'm able to log on, crash at menu, quest library, arena, AQ, EQ, crystal vault, other inventory locations, etc. Multiple crash reports sent, reinstalled, updated OS, adjusted refresh rate, tuned memory allocation, nothing seems to resolve the issue.
sudeep9680 samsung galaxy j76 8.1.0 both 31.1.1 none
whenever I play with wifi, the blank screen appears or downloading screen appears and consuming more datas in wifi, and sometimes the blank screen appears
Ingame name: LexMapachd Device and Model: Moto G8 power lite Device operating system: Android 10 Cellular or Wi-Fi: both Game version installed: 31.1 Game mode: AQ Map 7 Descryption of the issue: The game doesn't load the battles for map 7 just keep the loading screen for many minutes and if I restart the game I lose 50% of health, it's very frustrated.
In game name: Pac-Outlaw Phone : Sony Xperia 10 Android 10 Game version : 31.1.1 Network : Cellular
This will be my second time of complaint. My champions are not responding to screen touch, any time I dash back, my blocking, attack and Heavy attack will be be disabled, in fact nothing will work. Even to pause the game will be a problem. I have lost so many matches because of this, wasted my units also because of it, it has been going on for months now. Please kindly fix this.
IGN: D.O.C..... Device: Asus Zenfone Max Pro M1 Wifi and cellular Device model: Asus_X00TD Android version-9 If i am online for more than 45 minutes game starts lagging like crazy. Have to restart the game every 45 minutes.
During gameplay, the left side of the screen literally wasn't responding to inputs... Couldn't block or move or dash back... Was just standing there and getting hit...
Had to remove the screen protector AND restart my phone. Inputs worked perfectly fine beforehand.
In-Game Name: Ceredwil Device and Model: Samsung Galaxy Note 10 Device Operating System: (Example 8.0) 11 Cellular or WiFi: Verizon :both Game Version Installed: current Game Mode: In which game mode did the error occur? Event Quests, side quest Description of the Issue: cannot use the random portal... "chance it" doesn't respond
Replies to this thread must use the template below and provide relevant, constructive information about the issue. This thread is for information gathering and not one-on-one support. Off topic posts, requests for status updates and general complaints will be removed according to the forum rules.
In game name: Pac-Outlaw Phone : Sony Xperia 10 Android 10 Game version : 31.1.1 Network : Cellular
Please kindly watch this short video and see how my champ is not responding to screen control, you can also here the way I was tapping the screen. This has been going on for months.
In game name: Pac-Outlaw Phone : Sony Xperia 10 Android 10 Game version : 31.1.1 Network : Cellular
Please kindly watch this short video and see how my champ is not responding to screen control, you can also here the way I was tapping the screen. This has been going on for months.
I'm trying to upload the video but the system keeps saying the video format is not supported, which format do you support?
In-Game Name: DeadlyKiwi Device and Model: Samsung Galaxy S8 Device Operating System: Android 9 Cellular or WiFi: Both, Carrier: Boost (Sprint Network) Game Version Installed: Most recent (31.1.1) Game Mode: In which game mode did the error occur? All game modes Description of the Issue: Dropped inputs primarily from the left side of the screen for the last week or two. Mostly blocks are not registering, but sometimes my champions will periodically hang and do nothing. Dash backs have also had trouble. There has also been much more general cases of lagging/slowness, but no crashes. My phone is still in pretty great shape, but MCOC has caused it to heat up a lot faster recently, further aggravating the problems. Restarting the phone and general trouble shooting tactics help either very little or not at all. (Many in my alliance are experiencing the same issues, Android and IOS, phones and tablets, new and old. This extends to not triggering specials or triggering specials when not pressed)
In game name: Pac-Outlaw Phone : Sony Xperia 10 Android 10 Game version : 31.1.1 Network : Cellular
Please kindly watch this short video and see how my champ is not responding to screen control, you can also here the way I was tapping the screen. This has been going on for months.
I'm trying to upload the video but the system keeps saying the video format is not supported, which format do you support?
In-Game Name: Muad'Dib Device and Model: OnePlus Nord Device Operating System: Android 11 Cellular or WiFi: Wifi Game Version: v31.1.1 Game Mode: Any fights, both questing and alliance questing Description of the Issue: Unresponsive controls when it comes to swiping back. Opponent charges heavy or activates special attack and the champion just stands there and takes it to the face. Happened too many times in the last 24 hours to be human error
Id=ChachA kartoos Android Vivo s1 pro Wifi Description= some times the defender can't parry even at well timed block please fix this bug and sometimes game just stuck for a melee second and starts it is super annoying please fix the bugs.
Ingame Name: Athena48 Device name: TECNO CAMON 12 Model: TECNO CC7 Device OS: Android 9 Cellular or WiFi: Both Game version: 31.1.1 Game mode: Alliance Quest, Abyss of Legends, and labyrinth of legends.
Description: When I start a fight in AQ I get stuck on the loading screen and I have to force quit. Anytime this happens I return to do the same fight only to find my champion with 50% less health and the defender at full health. This only happens in Map 5 and higher maps the lower maps I can play a intended.
Also, I can't load a fight in AOL or LOL. I don't even make it to the loading screen. As soon as I press fight the game freezes.
This is not related to any specific champions I have tried with a wide range of champions. This problem has been going on for three months now.
The reason why it took this long for me to report is because I don't plan on doing a full AOL or LOL run and I have a walk-around for AQ. However, my walk-around for AQ - which was restart the game before every fight - is becoming less effective. Thanks in advance for the fix.
The summer of pain is painful, not because of nodes, but its because of the fking awful lag, slow inputs and dexterity not working. I took damage from dex a few times and gave up. Also gave up having faith in this game as a whole
Ingame Name: Athena48 Device name: TECNO CAMON 12 Model: TECNO CC7 Device OS: Android 9 Cellular or WiFi: Both Game version: 31.1.1 Game mode: Alliance Quest, Abyss of Legends, and labyrinth of legends.
Description: When I start a fight in AQ I get stuck on the loading screen and I have to force quit. Anytime this happens I return to do the same fight only to find my champion with 50% less health and the defender at full health. This only happens in Map 5 and higher maps the lower maps I can play a intended.
Also, I can't load a fight in AOL or LOL. I don't even make it to the loading screen. As soon as I press fight the game freezes.
This is not related to any specific champions I have tried with a wide range of champions. This problem has been going on for three months now.
The reason why it took this long for me to report is because I don't plan on doing a full AOL or LOL run and I have a walk-around for AQ. However, my walk-around for AQ - which was restart the game before every fight - is becoming less effective. Thanks in advance for the fix.
I have the same phone and problem bro Nigerian?
I have the same problem as well. I'm Nigerian but I use Umdigi A7 Pro
In-Game Name: KLAUS... Device and Model: Vivo 1916 Device Operating System: 9.1 Cellular or WiFi: WiFi Game Version Installed: 31.1.1 Game Mode: Arena, Story Quest, Event Quest, Incursions, Alliance war. Description of the Issue = Dear Team, I've been experiencing this :-MS_ID_UI_Ok_ERROR_TITLE. An unknown error has occurred please try again later .
And as soon as I get this I can't do anything and my game crashes down and goes to.home screen. It appears when I try to play any Arena, Event Quest And Story Quest. Because of this Error I cannot complete anything.. please help me with this ASAP.!!!!
This Error is been there From the Past 2 weeks. And I've requested so much help on Emails and posted on Forums too but No reply even once.
This is happening since the new update that came out in June 2021.( Ie. 31.1.1 )
In-Game Name: Please include your in-game (not forum) name. Device and model: Galaxy S21 Device Operating System: 11 Cellular or WiFi: Both on Wi-Fi and on cellular data Game Version Installed: 31.1.1 Game Mode: It has happened fairly frequently in any game mode. Story, AQ, and I think also war Description of the Issue: The game randomly freezes mid fight, and sometimes snaps back without anything having changed, but sometimes randomly makes me throw heavy or the enemy has moved forward and is attacking me. This is workable around in quest but a big concern for the alliance war season. I've only just got this phone a couple of weeks ago and this didn't happen on my previous Pixel 4.
In-Game Name: Please include your in-game (not forum) name. Device and model: Galaxy S21 Device Operating System: 11 Cellular or WiFi: Both on Wi-Fi and on cellular data Game Version Installed: 31.1.1 Game Mode: It has happened fairly frequently in any game mode. Story, AQ, and I think also war Description of the Issue: The game randomly freezes mid fight, and sometimes snaps back without anything having changed, but sometimes randomly makes me throw heavy or the enemy has moved forward and is attacking me. This is workable around in quest but a big concern for the alliance war season. I've only just got this phone a couple of weeks ago and this didn't happen on my previous Pixel 4.
I have exactly the same Problem. Freeze for 1 - 3 Seconds. Not playable at the moment.
Game Name: JaiPacholtes Device and model: Oneplus 8 Pro Device Operating System: Android 11 Cellular or WiFi: Both on Wi-Fi and on cellular data Game Version Installed: 31.1.1 Game Mode: Events, AM
Does anyone even helps on these problems..or its just a page to be neglected.. bcz I don't c any progress and no one cares to respond too . This shows me that F2P ( Free to play Players ) have no value or care in this game by the game team. Only the ones who.spend get the attention quick.. my.request for my error is been sitting there for more than 21 days now.. Thanks
It's REALLY BAD today but it's bad almost or pretty much every day for several days
In-Game Name: Corvus Glaivë
Device and Model: Samsung A21 (fully up to date)
Device Operating System: Android 10
Cellular or WiFi: Verizon and Spectrum (happens regardless of being on turbo WiFi or not)
Game Version Installed: Up to date
Game Mode: Logging in takes forever, navigating the game tabs, Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. ALL parts of the game
Description of the Issue: Lagging constantly, slow loading, freezing up, game crashes
in game name: I.g.n.i.t.e device and model: Oppo Reno 4 device operating system: 11.0 celluar or wifi: both game version installed: latest(up to July 2021) game mode: All (Story Quests, Event Quests, Arena, AQ, AW) description of the issue: Game performance drops dramatically at medium to high screen brightness. Even at the lowest brightness of the screen, it does not give the best performance result. The game produces a high level of performance only at night from 10 pm to 8 am in Kiev, Ukraine. The phone is new and very powerful, the rest of the heavy games behave perfectly under any conditions. Thank you!
Comments
Device name: TECNO CAMON 12
Model: TECNO CC7
Device OS: Android 9
Cellular or WiFi: Both
Game version: 31.1.1
Game mode: Alliance Quest, Abyss of Legends, and labyrinth of legends.
Description: When I start a fight in AQ I get stuck on the loading screen and I have to force quit. Anytime this happens I return to do the same fight only to find my champion with 50% less health and the defender at full health. This only happens in Map 5 and higher maps the lower maps I can play a intended.
Also, I can't load a fight in AOL or LOL. I don't even make it to the loading screen. As soon as I press fight the game freezes.
This is not related to any specific champions I have tried with a wide range of champions. This problem has been going on for three months now.
The reason why it took this long for me to report is because I don't plan on doing a full AOL or LOL run and I have a walk-around for AQ. However, my walk-around for AQ - which was restart the game before every fight - is becoming less effective. Thanks in advance for the fix.
Android 10
Verizon
WiFi and cellular
Version 31.1.1
I am having the same issues. It is much worse since the AQ changes went live. Loading time when changing screens is bad, worse when waiting to start or end fights and the absolute worst when trying to start an AQ fight (also really bad when loading the crystal screen). Game freezing and stuttering in fights has gotten significantly worse since last update as well.
Device and model: Samsung Galaxy Tab A (2020)
Operating system: Android 10
Cellular or WiFi: WiFi
Game version installed: 31.1.1
Game mode: various (arena, duel, story)
Description of the issue:
Frequent crashes. There are 2 "types" I am mainly experiencing:
1) loading crash/out of the blue crash
This happens mostly in arena. When I select the 1/3 fights, the game sometimes crashes (freezes for a second and then I am returned to my home screen). The same occurrs when I press the "fight" button and occasionally also when I wanna open shop. I have been experiencing this issue for about 3-4 months (maybe more)
2) fight crash
This one obviously happens during fights. Some champs' animations (see below) cause increasing lag that results into freeze and crash. This mostly happens when there are stone projectiles/particles or just a lot going on. However, after this crash, if I launch the game again, the animations are smooth without any lag (in case of Odin and Psycho man, the SP can often be blocked, see Psycho man below). This has been happenning for really long time now, maybe over a year.
Crashing occurrs most often here:
Professor X SP1
Odin SP1
Psycho-man SP1 (usually when I try to dex it; if I block it, crashing is often prevented. If I block the first SP1 in a fight and the game doesn't crash, any subsequent SP1s in that fight run smoothly and I can dex them)
Thing SP1 (this one used to run smoothly)
Terrax's stone shield
Doctor Doom SP2
Ebony Maw heavy (only after last update)
Cosmic Ghost Rider SP2 (only lag so far)
Strangely, many other champs do have complicated SPs but they run smoothly. For example Guardian SP2, Storm(pyramid x) SP2, Black Widow (Claire Voyant) in general etc.
Obviously you see how annoying this is, because it not only doesn't allow me to play my 6* Professor X safely, but it has also cost me some resources, because of health loss.
I sincerely hope a solution will be found soon, as the number of problematic champions climbs with every update
Device and Model: ASUS ROG II
Device Operating System: 10.0
Cellular or WiFi: Both
Game Version Installed: 31.1.1
Game Mode: All
Description of the Issue: Game crashes, multiple occasions, varying delays. Some crashes occur at main menu itself (Maestro loading screen), and when I'm able to log on, crash at menu, quest library, arena, AQ, EQ, crystal vault, other inventory locations, etc. Multiple crash reports sent, reinstalled, updated OS, adjusted refresh rate, tuned memory allocation, nothing seems to resolve the issue.
Motorola e7
10.0
Both
31.1.1
All
Game crashes after being on for a minute or so. All modes.
I've uninstalled and reinstalled the app.
Its a new phone so was wondering if anybody else has had this problem when changing devices?
samsung galaxy j76
8.1.0
both
31.1.1
none
whenever I play with wifi, the blank screen appears or downloading screen appears and consuming more datas in wifi,
and sometimes the blank screen appears
Device and Model: Moto G8 power lite
Device operating system: Android 10
Cellular or Wi-Fi: both
Game version installed: 31.1
Game mode: AQ Map 7
Descryption of the issue: The game doesn't load the battles for map 7 just keep the loading screen for many minutes and if I restart the game I lose 50% of health, it's very frustrated.
Phone : Sony Xperia 10
Android 10
Game version : 31.1.1
Network : Cellular
This will be my second time of complaint. My champions are not responding to screen touch, any time I dash back, my blocking, attack and Heavy attack will be be disabled, in fact nothing will work. Even to pause the game will be a problem. I have lost so many matches because of this, wasted my units also because of it, it has been going on for months now. Please kindly fix this.
Device: Asus Zenfone Max Pro M1
Wifi and cellular
Device model: Asus_X00TD
Android version-9
If i am online for more than 45 minutes game starts lagging like crazy. Have to restart the game every 45 minutes.
Had to remove the screen protector AND restart my phone. Inputs worked perfectly fine beforehand.
Redmi note 9S
Latest version
Device and Model: Samsung Galaxy Note 10
Device Operating System: (Example 8.0) 11
Cellular or WiFi: Verizon :both
Game Version Installed: current
Game Mode: In which game mode did the error occur? Event Quests, side quest
Description of the Issue: cannot use the random portal... "chance it" doesn't respond
Replies to this thread must use the template below and provide relevant, constructive information about the issue. This thread is for information gathering and not one-on-one support. Off topic posts, requests for status updates and general complaints will be removed according to the forum rules.
Phone : Sony Xperia 10
Android 10
Game version : 31.1.1
Network : Cellular
Please kindly watch this short video and see how my champ is not responding to screen control, you can also here the way I was tapping the screen. This has been going on for months.
Device and Model: Samsung Galaxy S8
Device Operating System: Android 9
Cellular or WiFi: Both, Carrier: Boost (Sprint Network)
Game Version Installed: Most recent (31.1.1)
Game Mode: In which game mode did the error occur? All game modes
Description of the Issue: Dropped inputs primarily from the left side of the screen for the last week or two. Mostly blocks are not registering, but sometimes my champions will periodically hang and do nothing. Dash backs have also had trouble.
There has also been much more general cases of lagging/slowness, but no crashes. My phone is still in pretty great shape, but MCOC has caused it to heat up a lot faster recently, further aggravating the problems.
Restarting the phone and general trouble shooting tactics help either very little or not at all.
(Many in my alliance are experiencing the same issues, Android and IOS, phones and tablets, new and old. This extends to not triggering specials or triggering specials when not pressed)
Muad'Dib
Device and Model:
OnePlus Nord
Device Operating System:
Android 11
Cellular or WiFi:
Wifi
Game Version:
v31.1.1
Game Mode:
Any fights, both questing and alliance questing
Description of the Issue:
Unresponsive controls when it comes to swiping back. Opponent charges heavy or activates special attack and the champion just stands there and takes it to the face. Happened too many times in the last 24 hours to be human error
Android
Vivo s1 pro
Wifi
Description= some times the defender can't parry even at well timed block please fix this bug and sometimes game just stuck for a melee second and starts it is super annoying please fix the bugs.
Nigerian?
I took damage from dex a few times and gave up. Also gave up having faith in this game as a whole
In-Game Name: KLAUS...
Device and Model: Vivo 1916
Device Operating System: 9.1
Cellular or WiFi: WiFi
Game Version Installed: 31.1.1
Game Mode: Arena, Story Quest, Event Quest, Incursions, Alliance war.
Description of the Issue =
Dear Team,
I've been experiencing this :-MS_ID_UI_Ok_ERROR_TITLE.
An unknown error has occurred please try again later .
And as soon as I get this I can't do anything and my game crashes down and goes to.home screen. It appears when I try to play any Arena, Event Quest And Story Quest. Because of this Error I cannot complete anything.. please help me with this ASAP.!!!!
This Error is been there From the Past 2 weeks. And I've requested so much help on Emails and posted on Forums too but No reply even once.
This is happening since the new update that came out in June 2021.( Ie. 31.1.1 )
Device : iphone 6s
Device and model: Galaxy S21
Device Operating System: 11
Cellular or WiFi: Both on Wi-Fi and on cellular data
Game Version Installed: 31.1.1
Game Mode: It has happened fairly frequently in any game mode. Story, AQ, and I think also war
Description of the Issue: The game randomly freezes mid fight, and sometimes snaps back without anything having changed, but sometimes randomly makes me throw heavy or the enemy has moved forward and is attacking me. This is workable around in quest but a big concern for the alliance war season. I've only just got this phone a couple of weeks ago and this didn't happen on my previous Pixel 4.
Game Name: JaiPacholtes
Device and model: Oneplus 8 Pro
Device Operating System: Android 11
Cellular or WiFi: Both on Wi-Fi and on cellular data
Game Version Installed: 31.1.1
Game Mode: Events, AM
In-Game Name: Corvus Glaivë
Device and Model: Samsung A21 (fully up to date)
Device Operating System: Android 10
Cellular or WiFi: Verizon and Spectrum (happens regardless of being on turbo WiFi or not)
Game Version Installed: Up to date
Game Mode: Logging in takes forever, navigating the game tabs, Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. ALL parts of the game
Description of the Issue: Lagging constantly, slow loading, freezing up, game crashes
device and model: Oppo Reno 4
device operating system: 11.0
celluar or wifi: both
game version installed: latest(up to July 2021)
game mode: All (Story Quests, Event Quests, Arena, AQ, AW)
description of the issue: Game performance drops dramatically at medium to high screen brightness. Even at the lowest brightness of the screen, it does not give the best performance result. The game produces a high level of performance only at night from 10 pm to 8 am in Kiev, Ukraine. The phone is new and very powerful, the rest of the heavy games behave perfectly under any conditions. Thank you!