Beta not loading?

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  • CosmicGuardianCosmicGuardian Member Posts: 408 ★★★
    Has anyone been able to get into the beta forum yet?
  • 1professorchaos1professorchaos Member Posts: 21

    I've got access in game but not to the form
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★
    Still not working
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.
  • DNA3000DNA3000 Member, Guardian Posts: 19,690 Guardian
    Raichu626 said:

    If I spend units in beta will I lose them? Can I spend units in beta?

    You don't have any units in beta. At least I don't. And if you did, nothing you do on the beta transfers back to the main account
    The beta servers are a completely separate copy of the game, that is basically destroyed once the beta tests period ends. Nothing you do there is reflected on the live servers, and nothing you do there survives beyond the beta test period. Think of the beta servers as a completely different game from MCOC, that just happens to look like MCOC and just happens to have an account on it that just happens to look like yours did a short while ago.
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    The beta server in game is still not working. Keeps sending to live server
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    I only signed up in game for beta. By clicking accept and didn't do anything else. Does that mean I can't access beta server?
  • CosmicGuardianCosmicGuardian Member Posts: 408 ★★★

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    This is the forum account linked to my in-game account I have in Beta, and I did sign up for the Beta. Unfortunately, I am still unable to access the forum.
  • DNA3000DNA3000 Member, Guardian Posts: 19,690 Guardian

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    The beta server in game is still not working. Keeps sending to live server
    For those that have not been in a beta before, the beta server will only allow you to log in if you are logged into the game with the Kabam account that is registered for the beta. This means if you are (for example) on iOS and your game is linked to Game Center, and you use the expedited log in process (where you just tap the screen and jump into the game instead of logging in with email address and password) the beta server will kick you out.

    You should go to login options and choose "sign in with Kabam" and log in with your actual kabam credentials (email address and password), and then select the beta server. This fixes most problems with connecting to the beta server if you're being prevented from connecting to the beta server when you select it.
  • DNA3000DNA3000 Member, Guardian Posts: 19,690 Guardian

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    I only signed up in game for beta. By clicking accept and didn't do anything else. Does that mean I can't access beta server?
    I believe Kabam Miike is referring to the case where some players have multiple game accounts, and in cases like this to access the beta forums you must be logged into the forums with the forum account connected to the account that was granted beta access. For example if you created Game Account #1 and logged into the forums with that, and then created Game Account #2 and that account was granted beta access, you won't be able to access the beta forums unless you log out of the forums and log back in using the forum account connected to Game Account #2.

    If you've never logged into the forums from that account you will need to log out of the forums, go into Game Account #2, then join the forums from there and create a new account. Otherwise, you won't be able to jump to the beta forum section because it will be blocked from you.
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★
    DNA3000 said:

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    The beta server in game is still not working. Keeps sending to live server
    For those that have not been in a beta before, the beta server will only allow you to log in if you are logged into the game with the Kabam account that is registered for the beta. This means if you are (for example) on iOS and your game is linked to Game Center, and you use the expedited log in process (where you just tap the screen and jump into the game instead of logging in with email address and password) the beta server will kick you out.

    You should go to login options and choose "sign in with Kabam" and log in with your actual kabam credentials (email address and password), and then select the beta server. This fixes most problems with connecting to the beta server if you're being prevented from connecting to the beta server when you select it.
    Thanks for taking the time. I'm on Android and I only use kabam credentials. I get this screen that tells me to choose server. But after I click it , it immediately kicks me back to live server

  • DNA3000DNA3000 Member, Guardian Posts: 19,690 Guardian

    Thanks for taking the time. I'm on Android and I only use kabam credentials. I get this screen that tells me to choose server. But after I click it , it immediately kicks me back to live server

    Unfortunately I don't have an Android device, so I don't have as much experience with Android login issues. The only other things I've seen cause issues that would be relevant to an Android user is sometimes you need to force close and restart the game client when a login fails, and of course you often need to be running the latest client updates, which I'm assuming this deep into the month you probably are, but just in case.

    PS: when you force close the game, in *rare* cases I've seen this help: flip off your wifi if you are on wifi, wait a couple seconds, then flip it back on. Then relaunch the game client. Or, if Android has a way to do this manually, clear your DNS cache. For complex reasons not worth going into here (but techie people can probably guess at) sometimes clearing DNS cache can fix issues where the game client is not doing the right thing when the servers change state, like when a beta is flipped on.
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★
    DNA3000 said:

    Thanks for taking the time. I'm on Android and I only use kabam credentials. I get this screen that tells me to choose server. But after I click it , it immediately kicks me back to live server

    Unfortunately I don't have an Android device, so I don't have as much experience with Android login issues. The only other things I've seen cause issues that would be relevant to an Android user is sometimes you need to force close and restart the game client when a login fails, and of course you often need to be running the latest client updates, which I'm assuming this deep into the month you probably are, but just in case.

    PS: when you force close the game, in *rare* cases I've seen this help: flip off your wifi if you are on wifi, wait a couple seconds, then flip it back on. Then relaunch the game client. Or, if Android has a way to do this manually, clear your DNS cache. For complex reasons not worth going into here (but techie people can probably guess at) sometimes clearing DNS cache can fix issues where the game client is not doing the right thing when the servers change state, like when a beta is flipped on.
    Tried all but no luck. Thanks anyway
  • Robbo9Robbo9 Member Posts: 51

    To access the Beta Forums, you MUST be using a Forum Account that is linked to the same in-game account that is in the Beta, and had to have signed up before the close of the invite period.

    I can access the beta server in game but not the forum. I only have one account. I’ve logged out of both the forum and the game and logged back in with the exact same details on both. Still nothing.
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★

    Still no access. @Kabam Miike should I place any hope or am I never going to be able to enter?
  • gmr1gmr1 Member Posts: 1
    I tried to unlink my game account with Google play account, force stop, clear cache uninstall and reinstall and still am not able to login to beta
  • djksdjks Member Posts: 3

  • benshbbenshb Member Posts: 822 ★★★★
    djks said:


    Same
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