**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Is waiting weeks for tech support help normal?

thepiggythepiggy Posts: 504 ★★★★
Support says there is an unusual increase in support tickets at this time and I just get transferred to different teams.

Anyone ever wait this long?


Comments

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    Xguard77Xguard77 Posts: 562 ★★★
    Even on cyber weekend it's typically 48 hours or less
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    Camby01Camby01 Posts: 572 ★★
    Yes I have waited weeks. Had to re validate the ticket was still active. Even when I was waiting on a response from support. It happens, not a great experience, but once you get a live body, it usually resolves fairly quickly.
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    HoitadoHoitado Posts: 3,707 ★★★★★
    It’s not supposed to take that long but with how Kabam does it I think it’s about right
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