R&D new champs before release

Hi Kabam,

As a multimillion company like Kabam. I’m sure or hope Kabam has their own R&D department. Usually for companies, new products are tested before official sale. Surely Kabam should practice this as well.

Linked to the recent moleman saga as well as Kabam stating moving forward, that Kabam can change any champs abilities is unprofessional and against most successful companies practice. I urge Kabam to have a functional R&D department to counter this lingering and negative “rules” which has players constantly worried that their favourite champs may be nerf in the future.

I love mcoc and has played mcoc for years and not until recently, have thoughts of giving up this game due to its inconsistency with their players. I understand this thread will come across negatively but Kabam, you can turn this around with a professional R&D group and confidently sell your products moving forward. All it takes is some common sense in business.

I hope Kabam would take this advice seriously because there are many frustrated players who will soon become ex players.

Thanks for your attention.

Comments

ItsDamien

If you think a games company changing how a “thing” works in a game, be it because it is too powerful, too weak, or not working as intended is a concept that only Kabam does, I urge you to do more research.

All of these things are extremely commonplace in the games industry, especially in games with an online multiplayer component of some kind.

Colinwhitworth69

I doubt any additional R&D people they hired would be able to test every champ/node/mastery/boost combination in the game. That’s what we do as a community. Not really a big deal.

Not sure how R&D ties into Mole Man. To me it is more of the blundering way Kabam handles bugs both in terms of timing and result. Having left him broken so long it would have been nice to just update his description and not fix him. Wouldn’t have hurt Kabam a bit and would have been a solid win with the community. I hope they change their mind about it

Demonzfyre

Hi Kabam,

As a multimillion company like Kabam. I’m sure or hope Kabam has their own R&D department. Usually for companies, new products are tested before official sale. Surely Kabam should practice this as well.

Linked to the recent moleman saga as well as Kabam stating moving forward, that Kabam can change any champs abilities is unprofessional and against most successful companies practice. I urge Kabam to have a functional R&D department to counter this lingering and negative “rules” which has players constantly worried that their favourite champs may be nerf in the future.

I love mcoc and has played mcoc for years and not until recently, have thoughts of giving up this game due to its inconsistency with their players. I understand this thread will come across negatively but Kabam, you can turn this around with a professional R&D group and confidently sell your products moving forward. All it takes is some common sense in business.

I hope Kabam would take this advice seriously because there are many frustrated players who will soon become ex players.

Thanks for your attention.

So much wrong in this post. Absolutely amazing how much wrong information is in this post.

Starbu99

If you think a games company changing how a “thing” works in a game, be it because it is too powerful, too weak, or not working as intended is a concept that only Kabam does, I urge you to do more research.

All of these things are extremely commonplace in the games industry, especially in games with an online multiplayer component of some kind.

If there’s enough R&D. The new champ won’t be “too powerful” or “too weak”. That’s my point.

Starbu99

I doubt any additional R&D people they hired would be able to test every champ/node/mastery/boost combination in the game. That’s what we do as a community. Not really a big deal.

Not sure how R&D ties into Mole Man. To me it is more of the blundering way Kabam handles bugs both in terms of timing and result. Having left him broken so long it would have been nice to just update his description and not fix him. Wouldn’t have hurt Kabam a bit and would have been a solid win with the community. I hope they change their mind about it

Ok. Maybe moleman is a wrong example because moleman is purely Kabam’s wrong doing for not updating in time.

Starbu99

Hi Kabam,

As a multimillion company like Kabam. I’m sure or hope Kabam has their own R&D department. Usually for companies, new products are tested before official sale. Surely Kabam should practice this as well.

Linked to the recent moleman saga as well as Kabam stating moving forward, that Kabam can change any champs abilities is unprofessional and against most successful companies practice. I urge Kabam to have a functional R&D department to counter this lingering and negative “rules” which has players constantly worried that their favourite champs may be nerf in the future.

I love mcoc and has played mcoc for years and not until recently, have thoughts of giving up this game due to its inconsistency with their players. I understand this thread will come across negatively but Kabam, you can turn this around with a professional R&D group and confidently sell your products moving forward. All it takes is some common sense in business.

I hope Kabam would take this advice seriously because there are many frustrated players who will soon become ex players.

Thanks for your attention.
So much wrong in this post. Absolutely amazing how much wrong information is in this post.

Guess this post isn’t for you. Move along bud.

ItsDamien

If you think a games company changing how a “thing” works in a game, be it because it is too powerful, too weak, or not working as intended is a concept that only Kabam does, I urge you to do more research.

All of these things are extremely commonplace in the games industry, especially in games with an online multiplayer component of some kind.
If there’s enough R&D. The new champ won’t be “too powerful” or “too weak”. That’s my point.

If there is no “powerful” or “weak” champions in the game, we end up with a homogeneous game that essentially may as well only contain another 200 variations of OG Iron Man with only slightly different abilities. That is game balance. There are weaker champs, there are stronger champs. This concept also isn’t new to games either.

Chomps

Hi Kabam,

As a multimillion company like Kabam. I’m sure or hope Kabam has their own R&D department. Usually for companies, new products are tested before official sale. Surely Kabam should practice this as well.

Linked to the recent moleman saga as well as Kabam stating moving forward, that Kabam can change any champs abilities is unprofessional and against most successful companies practice. I urge Kabam to have a functional R&D department to counter this lingering and negative “rules” which has players constantly worried that their favourite champs may be nerf in the future.

I love mcoc and has played mcoc for years and not until recently, have thoughts of giving up this game due to its inconsistency with their players. I understand this thread will come across negatively but Kabam, you can turn this around with a professional R&D group and confidently sell your products moving forward. All it takes is some common sense in business.

I hope Kabam would take this advice seriously because there are many frustrated players who will soon become ex players.

Thanks for your attention.

LMAO It seems you've found a hoard of Kabam Loyalists. Of course Kabam should have an R and D department. It is ridiculous to believe that the consumer should act as the company's R and D department. I understand errors/unintended interactions, etc. here and there that the player base discovers, but to say we should be the ones to test their game is ludicrous.

With that said, I do believe the moleman situation is what it is because Kabam failed to acknowledge the bug and failed to communicate this in a timely manner. Many don't fully read or understand champ abilities and just assume the champ is working as intended. Others didnt know if the ability was intended and the text was in error or if the ability was, in fact, the error (we've seen both cases).

Starbu99

If you think a games company changing how a “thing” works in a game, be it because it is too powerful, too weak, or not working as intended is a concept that only Kabam does, I urge you to do more research.

All of these things are extremely commonplace in the games industry, especially in games with an online multiplayer component of some kind.
If there’s enough R&D. The new champ won’t be “too powerful” or “too weak”. That’s my point.
If there is no “powerful” or “weak” champions in the game, we end up with a homogeneous game that essentially may as well only contain another 200 variations of OG Iron Man with only slightly different abilities. That is game balance. There are weaker champs, there are stronger champs. This concept also isn’t new to games either.

That’s fine. Do your own test. Finalise it and then release it. Let the public buy for what is released. Not something that’ll change when Kabam themselves didn’t do their own test.

Sundance_2099

testing stuff in R&D and then finding something doesn't quite work as intended in the real world and fixing it is not unique to games. It happens in all walks of life.

Starbu99

testing stuff in R&D and then finding something doesn't quite work as intended in the real world and fixing it is not unique to games. It happens in all walks of life.

When was the last time you bought a car/ food / microwave/ chair/ shoe. I could go on that did not work as intended?

Buttehrs

testing stuff in R&D and then finding something doesn't quite work as intended in the real world and fixing it is not unique to games. It happens in all walks of life.
When was the last time you bought a car/ food / microwave/ chair/ shoe. I could go on that did not work as intended?

Comparing those items and a live service mobile game is similar to comparing apples and oranges. They aren't the same thing.

Demonzfyre

testing stuff in R&D and then finding something doesn't quite work as intended in the real world and fixing it is not unique to games. It happens in all walks of life.
When was the last time you bought a car/ food / microwave/ chair/ shoe. I could go on that did not work as intended?

I work in retail that sells appliances, electronics, furniture and flooring. We sell items from the biggest name brands out there. I worked in our customer service department for 1.5 years of my 10 years at this company. We have to exchange things every day because they don't "work as intended" as you put it.

Microwaves regularly don't work right. Chairs come with missing parts, TV's don't turn on, fridges won't cool, recliner motors won't work etc... Despite these items being from brands like Samsung, Apple, LG and major furniture brands. Apple makes billions per year and still has faulty phones. So I assume they need better "R&D"?

The problem with a mobile game like this is that it's played across 100's of different devices with varying specs. iOS may have 2-3 versions people run because they don't update but Androids run dozens of versions of OS's. Plus Android phones have a wide variety of hardware that developers can't just test easily.

But, to say all of that, I'm sure you're the head of a multi- billion dollar company that makes something for the public and never once had any issues on the consumer side. I'm sure you're an expert on "R&D" as well.

Demonzfyre

Hi Kabam,

As a multimillion company like Kabam. I’m sure or hope Kabam has their own R&D department. Usually for companies, new products are tested before official sale. Surely Kabam should practice this as well.

Linked to the recent moleman saga as well as Kabam stating moving forward, that Kabam can change any champs abilities is unprofessional and against most successful companies practice. I urge Kabam to have a functional R&D department to counter this lingering and negative “rules” which has players constantly worried that their favourite champs may be nerf in the future.

I love mcoc and has played mcoc for years and not until recently, have thoughts of giving up this game due to its inconsistency with their players. I understand this thread will come across negatively but Kabam, you can turn this around with a professional R&D group and confidently sell your products moving forward. All it takes is some common sense in business.

I hope Kabam would take this advice seriously because there are many frustrated players who will soon become ex players.

Thanks for your attention.
So much wrong in this post. Absolutely amazing how much wrong information is in this post.
Guess this post isn’t for you. Move along bud.

First off, Kabam is part of a group of companies owned by Netmarble. Kabam doesn't get the money directly from in game purchases. They're funded by Netmarble. Kabam has "R&D", but bugs don't follow those rules. Mole Man's issue is that it was a bug since his buff but never officially confirmed by Kabam.

Secondly, you agreed to a ToS when you created your account. In that ToS is a clause that states Kabam can change their product at will regardless of anything else. Also, your game account isn't yours either. So, they can change any champ anytime they want and there's nothing illegal or unprofessional about it.

They've developed a balancing program for newer champs but we have yet to see anything from that because it'll take nearly 6 months for their data to be collected.

I get that you thought you had something with this thread but all you've shown is you have zero idea how anything works in the real world.

GinjabredMonsta

I love how it's assumed they don't have one and if they did then things would be perfect. But wait, when people counter argument they are kabam loyalists. Really making the gears turn here.

firemoon712

I doubt any additional R&D people they hired would be able to test every champ/node/mastery/boost combination in the game. That’s what we do as a community. Not really a big deal.

Not sure how R&D ties into Mole Man. To me it is more of the blundering way Kabam handles bugs both in terms of timing and result. Having left him broken so long it would have been nice to just update his description and not fix him. Wouldn’t have hurt Kabam a bit and would have been a solid win with the community. I hope they change their mind about it

You know and I know that they won't back peddle on the change.
I'll eat my hat if they do.

Mauled

R&D is the wrong word. They need to have a larger and better QA team, or make better use of and expand the CCP as it’s made up of some of the more knowledgeable players in the game.

Ultimately the biggest issue is timeframes, not the bugs themselves. It doesn’t surprise me that there’s going to be unexpected interactions - there’s 100s of nodes and 100s of champions that can be placed on those nodes, the issue is how they handle dealing with ‘bugs’. A known bug shouldn’t be fixed 16 months later, it should be fixed in the next path if possible.

Mister_pl0w

I doubt any additional R&D people they hired would be able to test every champ/node/mastery/boost combination in the game. That’s what we do as a community. Not really a big deal.

Not sure how R&D ties into Mole Man. To me it is more of the blundering way Kabam handles bugs both in terms of timing and result. Having left him broken so long it would have been nice to just update his description and not fix him. Wouldn’t have hurt Kabam a bit and would have been a solid win with the community. I hope they change their mind about it
You know and I know that they won't back peddle on the change.
I'll eat my hat if they do.

Still, somebody should eat the hat.

Demonzfyre

Hi Kabam,

As a multimillion company like Kabam. I’m sure or hope Kabam has their own R&D department. Usually for companies, new products are tested before official sale. Surely Kabam should practice this as well.

Linked to the recent moleman saga as well as Kabam stating moving forward, that Kabam can change any champs abilities is unprofessional and against most successful companies practice. I urge Kabam to have a functional R&D department to counter this lingering and negative “rules” which has players constantly worried that their favourite champs may be nerf in the future.

I love mcoc and has played mcoc for years and not until recently, have thoughts of giving up this game due to its inconsistency with their players. I understand this thread will come across negatively but Kabam, you can turn this around with a professional R&D group and confidently sell your products moving forward. All it takes is some common sense in business.

I hope Kabam would take this advice seriously because there are many frustrated players who will soon become ex players.

Thanks for your attention.
LMAO It seems you've found a hoard of Kabam Loyalists. Of course Kabam should have an R and D department. It is ridiculous to believe that the consumer should act as the company's R and D department. I understand errors/unintended interactions, etc. here and there that the player base discovers, but to say we should be the ones to test their game is ludicrous.

With that said, I do believe the moleman situation is what it is because Kabam failed to acknowledge the bug and failed to communicate this in a timely manner. Many don't fully read or understand champ abilities and just assume the champ is working as intended. Others didnt know if the ability was intended and the text was in error or if the ability was, in fact, the error (we've seen both cases).

So I take it you've never accepted a beta invite for act content and you never played a single round of battlegrounds right?