Just updated... no free crystal auto collect?

Jeremy3186Jeremy3186 Member Posts: 308 ★★★
in Bugs and Known Issues
My understanding was the new update included a QOL improvement that auto collected any pending 4 hour or daily crystal when returning to the home screen. I just tested this, and it did not work? I had a pending 4 hour crystal.. it didn't collect at log in, so I went off the home screen, return to it... and nothing.

Did I do something wrong or is it bugged? I claimed the crystal the normal way

Comments

  • T-DeAdLY-JT-DeAdLY-J Member Posts: 497 ★★★★
    Did you switch on auto claim free crystal in the settings?
  • UnknownUnknown
    This content has been removed.
  • Hawkt1Hawkt1 Member Posts: 241 ★
    Did you update on android? I can't seem to get past 95%
  • UnknownUnknown
    This content has been removed.
  • StriderzStriderz Member Posts: 25 ★
    I have the same problem. I've selected it in the settings, but the crystal hasn't been claiming
  • UnknownUnknown
    This content has been removed.
  • AverageDesiAverageDesi Member Posts: 5,260 ★★★★★
    It's not auto claim. More quick claim
  • SearmenisSearmenis Member Posts: 1,672 ★★★★★
    I guess this works only for IOS. AGAIN.
  • MrSakuragiMrSakuragi Member Posts: 5,668 ★★★★★
    You still need to click on the button to claim the crystal
  • SummonerNRSummonerNR Member, Guardian Posts: 13,178 Guardian
    Searmenis said:

    I guess this works only for IOS. AGAIN.

    It's NOT auto claim.
    (as has already been mentioned in other threads)

    If you don’t have the new Setting Option called “Quick Claim”, then show where that setting option is missing for you.

    And you still have to press the READY button on Home Screen when they are available to claim.

    *Note, this is different from the Auto-OPEN of hundreds of crystals (from in the crystals opening area, ie, Gold, SigStone, AQ Map, etc) that is slowly being rolled out to more people as they see if it is impacting servers.
  • SearmenisSearmenis Member Posts: 1,672 ★★★★★
    SummonerNR said:

    Searmenis said:

    I guess this works only for IOS. AGAIN.

    It's NOT auto claim.
    (as has already been mentioned in other threads)

    If you don’t have the new Setting Option called “Quick Claim”, then show where that setting option is missing for you.

    And you still have to press the READY button on Home Screen when they are available to claim.

    *Note, this is different from the Auto-OPEN of hundreds of crystals (from in the crystals opening area, ie, Gold, SigStone, AQ Map, etc) that is slowly being rolled out to more people as they see if it is impacting servers.
    I still have to go to the crystal tab to hit claim, the only difference now it s that by claiming I m not entering "the roulette".
  • JollyHawkJollyHawk Member Posts: 611 ★★★
    Searmenis said:

    SummonerNR said:

    Searmenis said:

    I guess this works only for IOS. AGAIN.

    It's NOT auto claim.
    (as has already been mentioned in other threads)

    If you don’t have the new Setting Option called “Quick Claim”, then show where that setting option is missing for you.

    And you still have to press the READY button on Home Screen when they are available to claim.

    *Note, this is different from the Auto-OPEN of hundreds of crystals (from in the crystals opening area, ie, Gold, SigStone, AQ Map, etc) that is slowly being rolled out to more people as they see if it is impacting servers.
    I still have to go to the crystal tab to hit claim, the only difference now it s that by claiming I m not entering "the roulette".
    Are you saying you don't have the crystal option on your home screen? Where you just click it and get the crystal now?
  • SummonerNRSummonerNR Member, Guardian Posts: 13,178 Guardian
    Searmenis said:


    I still have to go to the crystal tab to hit claim, the only difference now it s that by claiming I m not entering "the roulette".

    So you’re saying you can’t just click on the READY icon on Home Screen, and get the following result (pic below) ?

    I know you still *can* go do it manually from Crystals page if you want, but you shouldn’t *have to* any more.


  • SearmenisSearmenis Member Posts: 1,672 ★★★★★
    Today I can, since yesterday hitting "ready" got me to the crystals screen.
  • HuskerCoolHuskerCool Member Posts: 290 ★★★
    When claiming a free crystal from the crystal screen, my crystal count isn’t going up by one.

    Is anyone else experiencing this?
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