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Bauble rewards not appeared

Mcca89Mcca89 Posts: 70 ★
in General Discussion

«1345

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    ninexhelixninexhelix Posts: 136 ★
    Just got the same thing
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    Mcca89Mcca89 Posts: 70 ★
    @Kabam Miiike @Kabam Zibiit
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    BeastDadBeastDad Posts: 1,416 ★★★★★
    Yeah empty here too. I should have 15 of them to claim.
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    Mcca89Mcca89 Posts: 70 ★
    Same
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    abelardoabelardo Posts: 35 ★
    Same
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    Kabam JaxKabam Jax Posts: 1,605
    Will take this to the team.

    Thanks for bringing it to our attention.
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    Mcca89Mcca89 Posts: 70 ★
    Thanks 😊
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    KingThan0sKingThan0s Posts: 1
    Same here
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    Kabam JaxKabam Jax Posts: 1,605
    The team is sending the correct correction (aha) and it should start populating in 5-10 minutes.
    If anyone gets the items, please confirm for us here.
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    Praveen_Sahul5Praveen_Sahul5 Posts: 10 ★
    I got empty email too and nothing to claim
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    RoyalBlueKnight22_RoyalBlueKnight22_ Posts: 2 ★
    I also got the empty mail
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    iDestroyerZiDestroyerZ Posts: 660 ★★★★
    edited May 2023


    Hmm Jax? Why the compensation is a feature crystal? o.O the whole problem was the drop rates wrong on the 15 cav crystals that i bought
    Ps: I didn't claim it yet
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    theboss42theboss42 Posts: 64 ★
    Still haven't gotten mine

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    TheParasiteTheParasite Posts: 416 ★★
    Haven’t received the second mail, but this is something strange sending Featured Crystal - that is absolutely useless for me (I have each and every champ on that).

    Featured Crystal for the Cav compensation?? From when does this new trend start
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    iDestroyerZiDestroyerZ Posts: 660 ★★★★
    Kabam be like ''oh sh* here we go again'' :D
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    Mcca89Mcca89 Posts: 70 ★
    Iv not received 2nd mail yet
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    demboyz16demboyz16 Posts: 37 ★
    I received the mail notifying of compensation for purchase but have yet to receive the items

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    Kyllak11Kyllak11 Posts: 97 ★
    Same just got a empty message was confused
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    D3m0nhunt3r1985D3m0nhunt3r1985 Posts: 3 ★

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    TheParasiteTheParasite Posts: 416 ★★
    iDestroyerZ said:



    Hmm Jax? Why the compensation is a feature crystal? o.O the whole problem was the drop rates wrong on the 15 paragon crystals that i bought
    Ps: I didn't claim it yet

    I feel that, I can stay with no compensation at all, instead of these kind of nonsense
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    theboss42theboss42 Posts: 64 ★
    @Kabam Jax am I still getting mine
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    Kabam JaxKabam Jax Posts: 1,605
    edited May 2023
    An explanation here!

    There are two sets of compensation going out (excluding the erroneous, empty message).
    There was a 6-Star Featured Crystal which was the wrong version, which we've seen some receive corrections for.
    Separately, there is the correction to the Nexus Crystals.

    As with everything we send out, it will take time to populate into everyone's account. So just because someone has received them does not mean you need to panic if you haven't.
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    TyDollarSignTyDollarSign Posts: 227 ★★


    This is what it looked like when I opened, nothing to claim. I’m guessing it was cav nexus correction which I bought all 15. But nothing in the inbox or in inventory to claim?
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    TheParasiteTheParasite Posts: 416 ★★
    Kabam Jax said:

    An explanation here!

    There are two sets of compensation going out (excluding the erroneous, empty message).
    There was a 6-Star Featured Crystal with the wrong drop rates, which we've seen some get.
    Separately, there is the correction to the Nexus Crystals.

    As with everything we send out, it will take time to populate into everyone's account. So just because someone has received them does not mean you need to panic if you haven't.

    Lol, 6 star featured with wrong drop rates??
    Doesn’t that crystal give a 6 star??
    You are so funny mate

    Do you mean to say that it was an old featured crystal which was in the bundle??
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    iDestroyerZiDestroyerZ Posts: 660 ★★★★
    Kabam Jax said:

    An explanation here!

    There are two sets of compensation going out (excluding the erroneous, empty message).
    There was a 6-Star Featured Crystal with the wrong drop rates, which we've seen some get.
    Separately, there is the correction to the Nexus Crystals.

    As with everything we send out, it will take time to populate into everyone's account. So just because someone has received them does not mean you need to panic if you haven't.

    So can i claim it without worrying?
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    Kabam JaxKabam Jax Posts: 1,605
    iDestroyerZ said:

    Kabam Jax said:

    An explanation here!

    There are two sets of compensation going out (excluding the erroneous, empty message).
    There was a 6-Star Featured Crystal with the wrong drop rates, which we've seen some get.
    Separately, there is the correction to the Nexus Crystals.

    As with everything we send out, it will take time to populate into everyone's account. So just because someone has received them does not mean you need to panic if you haven't.

    So can i claim it without worrying?
    Yes.
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    whyme_why6whyme_why6 Posts: 75 ★

    I got nothing too lol
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    De_Potato_SaladDe_Potato_Salad Posts: 471 ★★★
    I too got the blank message
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