Not received items (Summoner store)

Mat152Mat152 Member Posts: 18 ★
in Bugs and Known Issues
I purchased a BP and Odin from summoner store logged into game and only got BP rewards I did get the units from Odin but after multiple restarts I haven't received the bonus items from odin purchase

Comments

  • Sketch1037Sketch1037 Member Posts: 56 ★
    Missing the awakening gem and rank 2-3 with the Odin. Got everything else.
  • LepiLepi Member Posts: 1
    I bought BP and got only units.. hope they solve this soon
  • Mat152Mat152 Member Posts: 18 ★
    Looking at my receipt I now see I purchased a grandmaster one @Kabam Miike do I submit a ticket or do a refund through Xsolla
  • ShuGokisShuGokis Member Posts: 728 ★★★
    Mat152 said:

    Looking at my receipt I now see I purchased a grandmaster one @Kabam Miike do I submit a ticket or do a refund through Xsolla

    Don't refund it, don't even use the wrong items open a support ticket and tell them the issue.

    If you refund Kabam will put you in the negative credits
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