4th of July offers

JaqiverJaqiver Member Posts: 24 ★
in Bugs and Known Issues
hello, I received 3 offers, paid, then the credit store is gone, it's been gone for 2 days, I wonder what can I do?

Comments

  • JaqiverJaqiver Member Posts: 24 ★
    Help!
  • Roguefrogger13Roguefrogger13 Member Posts: 415 ★★
    edited July 2023
    Yo you need to submit a report ticket but most likely you purchased them to quickly and the servers tagged your transactions as fraudulent.

    You might be asking how I know this is exactly what happened well let me tell you something. 2 years ago during the spring cleaning event I went to buy the stupid piggy bank and it glitched. The next thing I know I lost access to the unit store and couldn't take advantage of any of the offers in the spring cleaning store. I emailed Kabam every day multiple times a day but they didn't fix it until after the spring cleaning offers had ended. They accused me of making fraudulent transactions at first until they realized that it was just a glitch and they then restored the unit store for me but like I said it was too late. I was unable to purchase a single item. I kept asking them to extend the offers to me after the event had concluded and eventually somebody admitted that I did nothing wrong but there was nothing they could do to fix it. Basically they told me we're sorry our bad tough luck better luck next time. Yeah I was really mad I'm still mad about this. Complete BS and I'm sorry you're going through it. Most likely they will not restore your unit store for a couple weeks because it took me over two weeks to get access to mine back and I did nothing wrong just like you are claiming.

    So go create a support ticket and enjoy spending the next two weeks trying to prove to them you did nothing wrong.
  • DL864DL864 Member Posts: 1,089 ★★★
    Jaqiver said:

    hello, I received 3 offers, paid, then the credit store is gone, it's been gone for 2 days, I wonder what can I do?

    If you mean unit store uninstall and reinstall game. Happened to me a few years back and that's what I did support was useless
  • MCarbucciaMCarbuccia Member Posts: 1
    I Just Purchased The Paragon Odin Offer And The Thronebreaker Odin Offer In The Kabam Website Store And I’m Missing The 15,000 7* Shards I Was Supposed To Get From The Thronebreaker Odin Offer!
  • JollyHawkJollyHawk Member Posts: 611 ★★★
    MCarbuccia said:

    I Just Purchased The Paragon Odin Offer And The Thronebreaker Odin Offer In The Kabam Website Store And I’m Missing The 15,000 7* Shards I Was Supposed To Get From The Thronebreaker Odin Offer!

    You mean 1,500?
  • SmellyteleSmellytele Member Posts: 17 ★
    I purchased the PARAGON BLACK PANTHER’S TREASURE from the store twice and the second time I received completely different items, not what I paid for at all.
  • Upanddown_69Upanddown_69 Member Posts: 251 ★
    Smellytele said:

    I purchased the PARAGON BLACK PANTHER’S TREASURE from the store twice and the second time I received completely different items, not what I paid for at all.

    Actually that same exact thing happened to me. At first I thought I read it wrong but I didn’t. I got the $29 one (stark I think or starlord…) paragon. Came back later and it was still there and still said 1/1 so bought it again and got like the grandmaster contents (5 star nexus…)

    Submitted a ticked but haven’t heard back yet.
  • Chicago84Chicago84 Member Posts: 7
    I thought that we had 6 days to be able to buy and get points for the solo bonus rewards? I don't have the option to buy my next 3000. Why is this? Please help.
  • MrSakuragiMrSakuragi Member Posts: 5,202 ★★★★★
    Chicago84 said:

    I thought that we had 6 days to be able to buy and get points for the solo bonus rewards? I don't have the option to buy my next 3000. Why is this? Please help.

    7 days to do the first one. After you start buying you have 2 days to buy the next level.
  • Chicago84Chicago84 Member Posts: 7
    So what's the next step? I can't but any more and get points? How can I start over?
  • Chicago84Chicago84 Member Posts: 7
    Can someone please help. So now I can't get more points? Or be able to start over?
  • Chicago84Chicago84 Member Posts: 7
    I just don't understand how can you have a cut off time but have the rewards there is you can't buy any more because expired.
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  • TheycallmeKevinTheycallmeKevin Member Posts: 8 ★
    Placed a ticket because I received the wrong items from my purchase. Waiting to hear back from support but they haven’t gotten back to me yet. Now the unit offers are gone and I can’t buy them. What the hell Kabam?
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