7 day solo event missing
AndyB1985
Member Posts: 41 ★
My 7 day Fun in the Sun solo event is missing. Has this disappeared for anyone else?
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The weird part is they refreshed to a new timer after me doing it, but the way refreshes work, it should have either registered before the refresh, putting the rewards in my stash, or it should have been available now to claim. neither is true.
I put in a support ticket.
There was a hiccup this morning and , as a result, Summoners are no longer able to accumulate points in the Fun in the Sun Solo Event as of 10am PT this morning.
The team is aware of it and have a solution locked and loaded.
Resetting the event would reset Summoners' progress, and that's certainly not ideal! The backend is still tracking contributions towards the event, it's just not attributing them toward milestones. So the team is going to take all of that information, after the event ends, and distribute all the rewards from any missing milestones; so don't worry, you will still get your milestone rewards!
Summoners are still able to contribute points and the event will remain visible in-game until 10am PT on July 7th. Any 48-hour timers from tiered offers should still extend beyond the end of the event, as intended, however the points will not contribute to the solo event.
We are working on getting an in-game message created and distributed to inform all Summoners.
Apologies for the inconvenience, thank you for your patience.
After the 7 day event reappeared, I made a few more purchases and I am still sitting at 0 of 750. Wipeout! Lol
If Kabam had a resolution “locked and loaded” shouldn’t the rewards have been released by now? Asking for a friend…
Not sure if I should request a refund now or what should be done?