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Platinum Track reset and missing BG rewards

I was one of the accounts that took part in the Mythic Crystal bug and I completely understand removing anything associated with my account that I would've gained. However, when I was finally able to log back into my account today I noticed that I did not receive any BG rewards, and my platinum track for the Morbius event was reset. Meaning I cannot get the 3 stamps and effectively meaning I wasted my $25. I would like some clarification on the issue and if it was indeed a bug or just a part of the rewards rollback. Thank you.
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