kabam really?

Dead5h0t_Dead5h0t_ Member Posts: 11 ★
edited August 2023 in General Discussion
account was hacked then i got it back but turns out they were using a third party app and it got suspended. I got the acc back due to changing password and email but they won’t un-suspend me even tho i bought summoner sigil and the battle pass and have no value. The funny part is they won’t refund me for it and are know leaving me on sent and not responding to my emails. what should i do, j wanted to bring this to light about how lame they are ( i’ve been playing since 2016 and have spent hundreds of dollars)
Post edited by Kabam Miike on
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Comments

  • Dead5h0t_Dead5h0t_ Member Posts: 11 ★
    i’m just saying i bought two monthly subscriptions and get suspended for a month because my acc got hacked. I can’t get any value and kabam pretty much took my money. nobody’s asking for special treatment.
  • Dead5h0t_Dead5h0t_ Member Posts: 11 ★
    and i didn’t mean that the whole of kabam is lame just annoyed because it was 25 for the battle pass and extra days and 10 for sigil
  • Go_ToGo_To Member Posts: 317 ★★★
    Dead5h0t_ said:

    i’m just saying i bought two monthly subscriptions and get suspended for a month because my acc got hacked. I can’t get any value and kabam pretty much took my money. nobody’s asking for special treatment.

    You probably gave your info out to someone, not their fault that you bought these deals while your account was hacked
  • Drago_von_DragoDrago_von_Drago Member Posts: 973 ★★★★
    Do you have any proof it got hacked?

    I don’t know if they can track login in locations or devices but you could ask them to look at that data to verify it was someone else logging in to your account and not you when the TOS violation occurred.
  • Dead5h0t_Dead5h0t_ Member Posts: 11 ★
    i honestly don’t know my instagram got stolen recently and i use the same passwords on everything but i even doubt that’s what it is.. i have ios you can’t get emulators or any of that stuff with out jail breaking it and i wouldn’t do that because that’s just a dumb thing to do haha. I guess i’m just saying to trust me i wouldn’t hack i’ve been playing this game for 6 years and love it, plus playing a online game mode with a hack just seems dumb to me.
  • pseudosanepseudosane Member, Guardian Posts: 4,008 Guardian
    unfortunately this is something you have to reach out to support about. The forums cannot help you here.
  • Dead5h0t_Dead5h0t_ Member Posts: 11 ★
    pseudosane said:

    unfortunately this is something you have to reach out to support about. The forums cannot help you here.

    support won’t respond to me for some reason

  • DemonzfyreDemonzfyre Member Posts: 22,265 ★★★★★
    DanielRand said:

    Demonzfyre said:

    I honestly don't know how anyone's account can be "hacked" without having given someone your login info. All your stuff is stored on your device. Sounds like you're trying to get around being banned for using an emulator or something.

    I'm not sure it's worth a hackers time, but it's absolutely reasonable to assume an MCOC account can be hacked. It's a login ID and a password, it's not a fingerprint of retinal scan. People use bots to farm arena and BGs. Do you really think someone couldn't create a bot that tries account names and passwords until they bust through?
    But you don't login with an account name. You login with an email and password. You'd have to know the email used for that specific account, an email that is only stored on your device. Outside of that, why this account? Why not people at the top? If they had the power to hack accounts like that, why wouldn't you go after big accounts?

    These posts about being "hacked" are never accounts that are in Plat1 to Masters or Top 10 AQ. They are low to mid level accounts.

    I mean sure, i'm sure there's tracker software someone has out there that can be downloaded to phones like on computers but are MCOC accounts really that desirable vs other information out there? The math ain't mathing.
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    Sure it got hacked...
    Why would a person hack an MCoC account.. there is absolutely no potential gain...
  • Dead5h0t_Dead5h0t_ Member Posts: 11 ★
    Demonzfyre said:

    Dead5h0t_ said:

    Dead5h0t_ said:

    i honestly don’t know my instagram got stolen recently and i use the same passwords on everything but i even doubt that’s what it is.. i have ios you can’t get emulators or any of that stuff with out jail breaking it and i wouldn’t do that because that’s just a dumb thing to do haha. I guess i’m just saying to trust me i wouldn’t hack i’ve been playing this game for 6 years and love it, plus playing a online game mode with a hack just seems dumb to me.

    that’s exactly what i’m saying thank you for not calling me a clown.. it’s not like the security is crazy it’s super possible and it happened but like it’s not even like they had to have played it says it third party was detected is all.
    Ummmmm I think you forgot to switch forum accounts because you just responded to yourself.
    haha i clicked the wrong reply
  • Dead5h0t_Dead5h0t_ Member Posts: 11 ★
    i mean i’m confused to on why my account it’s not horrible though and i’m decent but still for sure… but i feel like it would be fun to just take a random acc and play it ig some passwords also would be easier to get a ai to get if you deep dived me you could honestly figure out my login if your bot is good enough.. should probably find better passwords to lol
  • DemonzfyreDemonzfyre Member Posts: 22,265 ★★★★★
    BitterSteel said:

    Demonzfyre said:

    DanielRand said:

    Demonzfyre said:

    I honestly don't know how anyone's account can be "hacked" without having given someone your login info. All your stuff is stored on your device. Sounds like you're trying to get around being banned for using an emulator or something.

    I'm not sure it's worth a hackers time, but it's absolutely reasonable to assume an MCOC account can be hacked. It's a login ID and a password, it's not a fingerprint of retinal scan. People use bots to farm arena and BGs. Do you really think someone couldn't create a bot that tries account names and passwords until they bust through?
    But you don't login with an account name. You login with an email and password. You'd have to know the email used for that specific account, an email that is only stored on your device. Outside of that, why this account? Why not people at the top? If they had the power to hack accounts like that, why wouldn't you go after big accounts?

    These posts about being "hacked" are never accounts that are in Plat1 to Masters or Top 10 AQ. They are low to mid level accounts.

    I am doubtful to some extent about OP, but remember Seatin did have his mini get hacked a couple months ago.

    https://youtu.be/39KNV5p4p1k

    I’m not saying OP 100% is telling the truth in this post, but keeping an open mind, the best thing to do is talk to support. Because nobody here can help you OP
    Yeah but wasn't that because he accidentally showed his email or something like that? I remember it happening but I thought it was because they got part of it from a livestream he was doing or something.
  • Vegeta9001Vegeta9001 Member Posts: 1,708 ★★★★★
    If you really care that much you could get a refund via apple/Google play. Since you'll never get the account back. I had 2 accounts originally, and my main one is now inactive for nearly 2 years because it got hacked because my email address was shown on LINE app 😂 ended up refunding the few hundred I spent and turned my then alt into the main I use today.

    That being said, I doubt you were hacked and then banned for using 3rd party. Mine was just hacked and left dormant.
  • ChobblyChobbly Member Posts: 965 ★★★★
    Dead5h0t_ said:

    i honestly don’t know my instagram got stolen recently and i use the same passwords on everything - [snip]

    I think you will find that your main problem is right there. Irrespective of MCOC, go and change your passwords on every site you use and for the love of whatever deity you may or may not follow, don't use the same password.

    And talk to Support. They may be able to help, they may not, but it's worth a try. They may have more information that you do.
  • GoingBackGoingBack Member Posts: 119 ★★
    So a “hacker” got your account and decided, “Hey, I am going to use 3rd party software to screw with this person”. I dont know why Kabam wouldn’t believe that. I mean it is completely more plausible than, say, you worked with a merc to do some content for you and got caught. That stuff NEVER happens in this game.
  • NukeNuke Member Posts: 69 ★
    Taft?
This discussion has been closed.