We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
To the guy whose comment got deleted. Miikes job entitles him to walk away. He gets paid to manage the forums. Not to service you.
#FACTS
I was responding with the same thing. I know I get heated and can be pretty condescending at time in my responses to Kabam, but I'm not audacious enough to think that their job indentures them to me. No-one should have to put up with pure toxicity, so yeah, Miike and any other Kabam employee are allowed to walk away.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
For this compensation to be even remotely useful you need season to actually successfully start☠️ Even then we haven’t had war for over a month most people are capped on those “rare” Potions. More stuff to expire.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
will there be a possibility of other stuff like maybe crystal shards? some of us are maxed out on potions and boosts : /
Don’t collect the 2nd compensation package right away. Use your current resources when AW season starts, hopefully next Wednesday. When you’ve used up your current resources, then pick the compensation package up.
Hmmmm still would have just preferred last seasons rewards. I have boosts and potions from the season that was meant to happen, I on the other hand had no choice to not participate in this war, that's down to kabam.. I think the season rewards are a bare minimum. Compensation means, to Compensate, loss of what could have been and interest for being at fault.. especially considering the multitude of mistakes you've made recently, people at their wits end, so a little something to win back our trust wouldn't go a miss
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
Much better. Still would have liked to see something in the form of gold (or even just make UC gold crystals available in the loyalty store), but this is an acceptable compromise.
Blimey, the new update is much reasonable. Lets remember there is going to be a loyalty store update in a few months. We’ve been given 300k loyalty. If you are already capped out on boosts/health etc, you won’t be when the season ends. You won’t need to use as much loyalty next season replenishing your stash as the boosts etc will be given in the second compensation package. So we all now have 300k of loyalty that doesn’t need to be spent on health/boosts and be used when the loyalty store updates.
If the season starts August 16th, that is a three week delay from the original date in the "Extended Offseason/BG Rewards Bump" announcement. How long does a season last? Four weeks? That is 3/4 of a season in delays. That is 3/4 of a season beyond what the bump in BG rewards was supposed to cover.
To me, fair looks a little something like 3/4 of what my alliance received for rewards the previous season. Rounding up to the full 100% would be a very appreciated gesture, especially considering most of us have been very patient as Kabam has been sorting out a surplus of issues.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
So instead of Plat 4 rewards, we are to use a key to spend more resources they have monetized. The only thing keeping me playing is my alliance despite Kabam. Plat 4 rewards vs this garbage Hmmmm
Well they just released some more “compensation”. Better because it’s at least usefull for AW but I think we all were looking for rank up materials. Not boosts. This changed nothing
You guys did a great job of rolling the rewards into BGs, as far as crystals and rankup materials go
What we didn't get from BGs was loyalty, the needed resource to stay competitive in AW without spending precious units (at least more precious units on boosts and potions)
I would have liked to see more loyalty than what we got, because it should include both the planned and unplanned that we did not receive
If this recent package was only intended to be for the downtown, what about all of the crystal shards we would have gotten, even in a loss. I understand there might be some difficulty here, since it's compensation out to everyone and not everyone gets the same kind/quantity of shards.
@Kabam Miike Thanks for listening and adjusting the rewards. If we had been provided 20 revives and 20 10k heals, I think that would have allowed end game players to run the content and recoup those rewards as intended.
I love the idea of extra keys to run hard content, but I would ask you look at it from the player base's perspective. The content was designed so you have to revive and use potions to clear it. It's impossible to clear without spending resources. Yet, you've consistently made changes to eliminate ways for us to collect potions and revives.
It feels more and more like I'm in an arcade in the 90's where to complete the game I have to keep feeding it quarters.
As a summoner that has fully explored the Gauntlet already (yeah, completely unnecessary to do extra paths but whatever's), I'm not extremely excited about the extra keys and have to play for ~2 hours twice to get the full benefit of the compensation which one can argue how good / relevant it is...
My feedback is to give us the option to use a 'special' key to bypass any/all paths and get to Thanos on our terms. The standard keys already given are very un-timely IMO and I'm not even sure when I will bother to use them at this point. Current monthly content + what is coming next week will give us Summoners plenty to do in the meantime.
Some may say that doing such a thing will take development to add a special key/portal, etc but I do clearly remember last month's side quest with how a portal was very 'easily' or I should say quickly modified/adjusted to alter how you traveled the map...
Hey, I know there are people that are rightfully upset, but I'm going to try and explain the thought process here. You might disagree with it, but this is the situation.
The goal with this Comp was for the Keys to come out much earlier, giving players something to do while AW was down. I'm not sure why it's only going out now, but here we are.
Loyalty was the central part of this compensation, making up for most of a lot of what was lost in the unplanned downtime, not for the entire downtime, since we purposely moved those rewards into BGs and told everybody about it in advance.
I know that when we say "compensation", people set their own standards in their heads, and often look at older compensations that we've done as a benchmark, when every situation needs to be treated differently.
If there is CONSTRUCTIVE feedback on what you think you should have been included, please let us know and we can discuss with the game team about it. No guarantees that anything comes of it, but we'll have those discussions.
If you're not going to be constructive though, we're going to ignore you.
Why not just give everyone the rewards they got last season as compensation? We literally missed a whole season of rewards and including it in bgs does nothing because they’re two different game modes and not all WAR PLAYERS play bgs. Giving us the rewards we got last season would’ve been the smartest thing. A lot better than whatever this “compensation “ is☠️☠️☠️
I'm not sure why you'd expect the same rewards from the season before for not actually having to playI know that not everybody plays BGs, but we were very clear that there was an extended off-season with a way to get the rewards if you want them. That was never part of the plan and I don't see why you thought it would be, or would expect it to be.
@Kabam Miike The majority expect season rewards as compensation because it is what you have done in the past when taking down war seasons. And this is an exceptional **** job with this supposed to be a kickoff to a revamped war season that has been delayed going on nearly 2 months. The Battlegrounds rewards bump should be how it is anyway not because war season is down. Maybe not quite to the extent rewards of last bgs season. But again there's alot of people that don't like bgs and will not do them regardless. BLUF the ball on the compensation was severely dropped and again it feels like a slight against the community. Clearly whoever came up with the "compensation" has zero pulse on the community.
Alliance wars is a module that can be played for anyone that is in an alliance. It doesn't matter if you have 2* heroes or 7* heroes - you can participate and win something. By giving us keys to Grandmaster Gauntlet you limit the participation to those players that have a certain roster. THIS is something you should have considered from the start. It doesn't matter WHAT we received as long as the objects cannot to used by everyone. Right?
Where are the war potions and grey boosts lol you know stuff that actually helps in war @Kabam Miike
Compensation is to make up for what you missed out on, and if anything, you'd have spent AW potions and Boosts during that time, not gained more of them
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
Awesome this is exactly what should've been in the original package, so thanks for listening on that.
And honestly for those expecting a full batch of season rewards, your reasoning is flawed. Kabam said the new AW system will take time to implement so a longer offseason was necessary. In anticipation of this they added would-be season rewards to BGs so that you would have more incentive to do BGs to make up for the down time without AW (which seems like a lot of the player base did, including me). They didn't have to do this they have had long offseasons before where they didn't do anything and we just waited. You all had the opportunity to get AW rewards for BG and if you didn't that's on you, you can't expect to gain a whole tier of season rewards for just waiting for new AW. Massive goodie filled compensation packages have been for serious system issues in the past, this was just for a longer delay than expected for AW, so you really shouldn't be expecting anything more.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
This again misses the mark. How is this a "compensation" package? Compensation for us losing out items that had to expire cause yall took down and cant get right the revamped war season after 2 months...Not at all what anyone was expecting or wanting after 2 months of no war season.
Hey, I know there are people that are rightfully upset, but I'm going to try and explain the thought process here. You might disagree with it, but this is the situation.
The goal with this Comp was for the Keys to come out much earlier, giving players something to do while AW was down. I'm not sure why it's only going out now, but here we are.
Loyalty was the central part of this compensation, making up for most of a lot of what was lost in the unplanned downtime, not for the entire downtime, since we purposely moved those rewards into BGs and told everybody about it in advance.
I know that when we say "compensation", people set their own standards in their heads, and often look at older compensations that we've done as a benchmark, when every situation needs to be treated differently.
If there is CONSTRUCTIVE feedback on what you think you should have been included, please let us know and we can discuss with the game team about it. No guarantees that anything comes of it, but we'll have those discussions.
If you're not going to be constructive though, we're going to ignore you.
Why not just give everyone the rewards they got last season as compensation? We literally missed a whole season of rewards and including it in bgs does nothing because they’re two different game modes and not all WAR PLAYERS play bgs. Giving us the rewards we got last season would’ve been the smartest thing. A lot better than whatever this “compensation “ is☠️☠️☠️
I'm not sure why you'd expect the same rewards from the season before for not actually having to playI know that not everybody plays BGs, but we were very clear that there was an extended off-season with a way to get the rewards if you want them. That was never part of the plan and I don't see why you thought it would be, or would expect it to be.
“Who said I expected that? It’s Kabam. Lmfao, I don’t expect much from y’all. ☠️☠️☠️☠️ You asked for a suggestion, and I gave you one. I’m not the only one who has suggested it. 🤷🏾♂️ Maybe if you guys had a half-capable game team, or even a few devs who actually played the game, you would understand why players are so upset. 🤣”
I asked for constructive feedback, and you didn't give me that. You came in acting like a jerk, and I am giving you back what you gave me.
Come on Mike... Is that the expected behavior from a community manager? Aren't you supposed to be above all this and elevate the debate ? Smh
I'm not sure what you think a Community Manager does, but no, I am going to call people on their behaviour, and that's exactly what one should do. I am not going to make my team deal with this behaviour, and if I need to call people out on their negative behaviour to make that happen, then I will.
By giving them attention you’re only encouraging the behavior. Not trying to be cancerous but as a person in management myself this is simple stuff. Why not respond to the players giving actual constructive feedback or at least close to it? 🫤
Comments
That's a reasonable package
I was responding with the same thing.
I know I get heated and can be pretty condescending at time in my responses to Kabam, but I'm not audacious enough to think that their job indentures them to me. No-one should have to put up with pure toxicity, so yeah, Miike and any other Kabam employee are allowed to walk away.
I think this is much more suitable. Thank you.
They should learn what does compensation term mean...
Now hopefully that loyalty update will be good
To me, fair looks a little something like 3/4 of what my alliance received for rewards the previous season. Rounding up to the full 100% would be a very appreciated gesture, especially considering most of us have been very patient as Kabam has been sorting out a surplus of issues.
What for, inventory is full already and they will have no use
What we didn't get from BGs was loyalty, the needed resource to stay competitive in AW without spending precious units (at least more precious units on boosts and potions)
I would have liked to see more loyalty than what we got, because it should include both the planned and unplanned that we did not receive
If this recent package was only intended to be for the downtown, what about all of the crystal shards we would have gotten, even in a loss. I understand there might be some difficulty here, since it's compensation out to everyone and not everyone gets the same kind/quantity of shards.
I love the idea of extra keys to run hard content, but I would ask you look at it from the player base's perspective. The content was designed so you have to revive and use potions to clear it. It's impossible to clear without spending resources. Yet, you've consistently made changes to eliminate ways for us to collect potions and revives.
It feels more and more like I'm in an arcade in the 90's where to complete the game I have to keep feeding it quarters.
As a summoner that has fully explored the Gauntlet already (yeah, completely unnecessary to do extra paths but whatever's), I'm not extremely excited about the extra keys and have to play for ~2 hours twice to get the full benefit of the compensation which one can argue how good / relevant it is...
My feedback is to give us the option to use a 'special' key to bypass any/all paths and get to Thanos on our terms. The standard keys already given are very un-timely IMO and I'm not even sure when I will bother to use them at this point. Current monthly content + what is coming next week will give us Summoners plenty to do in the meantime.
Some may say that doing such a thing will take development to add a special key/portal, etc but I do clearly remember last month's side quest with how a portal was very 'easily' or I should say quickly modified/adjusted to alter how you traveled the map...
Example #1
Example #2
It doesn't matter if you have 2* heroes or 7* heroes - you can participate and win something.
By giving us keys to Grandmaster Gauntlet you limit the participation to those players that have a certain roster.
THIS is something you should have considered from the start.
It doesn't matter WHAT we received as long as the objects cannot to used by everyone.
Right?
And honestly for those expecting a full batch of season rewards, your reasoning is flawed. Kabam said the new AW system will take time to implement so a longer offseason was necessary. In anticipation of this they added would-be season rewards to BGs so that you would have more incentive to do BGs to make up for the down time without AW (which seems like a lot of the player base did, including me). They didn't have to do this they have had long offseasons before where they didn't do anything and we just waited. You all had the opportunity to get AW rewards for BG and if you didn't that's on you, you can't expect to gain a whole tier of season rewards for just waiting for new AW. Massive goodie filled compensation packages have been for serious system issues in the past, this was just for a longer delay than expected for AW, so you really shouldn't be expecting anything more.