Server Outage Information - Discussion Thread

Hey All,

We've just posted an important update in regards to the information we have just received on the Server Outages. Please take a look at the announcement here, and ask your questions here!

Comments

Whetboy83

How Can I talk to an admin?

Darerider_99

Whetboy83 wrote: »

How Can I talk to an admin?

I dont know?

akky16

Pls given rank reword in rod of millions arena

Fortune_soldier123

I didnt received any compensation reward for glitch in game? Why?

BenFuryTheHero456

Did anyone get any compensation? I was in an awesome already when this issue started, still I didn't get any compensation till now, why kabam?

Zeperion

Fortune_soldier123 wrote: »

I didnt received any compensation reward for glitch in game? Why?

BenFuryTheHero456 wrote: »

Did anyone get any compensation? I was in an awesome already when this issue started, still I didn't get any compensation till now, why kabam?

Dude you all just shut your mouth and wait patiently. Stop whining and complaining if you did not even check the admin's post on compensation though you care so much about it. The admins have already mentioned that the compensation package will most likely be given out at the end of next week, so just chill.

Hellsnemesis

The only thing i'm a little aggravated over is that the server outages cost me my million on the road to millions

Syndicated

Hi! I need help with this:

I did a legend run in outage server

I Lost The run attempt?

And why i have 91% when i got all exploration rewards???

If don't help me i want all my wasted resources back.

Kestrelle

Hellsnemesis wrote: »

The only thing i'm a little aggravated over is that the server outages cost me my million on the road to millions

How? It took me two days to complete this. 65 rounds with no potions, and less than a dozen max 2*s? There was ample time to finish this after the disruption

Reevesy01

Hellsnemesis wrote: »

The only thing i'm a little aggravated over is that the server outages cost me my million on the road to millions

The event was for 7 days and only avg about 60 fights even with 2 days of server outages leaves you 5 days to complete, most people had it done and wrapped up in a day or two.

geoff78

@Kabam Miike when will the compensation rewards for the server derps be coming? 4x Lab rewards is 3k 5* shards....i could really use those LOL

Kestrelle

@geoff78

https://forums.playcontestofchampions.com/en/discussion/38471/dec-13th-server-outages-updated-dec-14th#latest

Adamdrt2006

OK about the road to a MIL arena stop whining about it it only took me 3 runs through my champs there was plenty of time to do it I was able to do it during the server outages and still finished before they fixed the servers

Spurgeon14

When are the rewards coming for the server outage?

adamjakubi

@Ad0ra_ this may have been addressed - but - what about people who WOULD have joined an AQ but either couldn’t at all or chose to wait out the frustrating outages? Does that mean that, even though they were affected, they won’t get AQ compensation???? Seems rough. Why not just award to everyone who’s done AQ in the last cpl of weeks?

Spurgeon14

geoff78 wrote: »

@Kabam Miike when will the compensation rewards for the server derps be coming? 4x Lab rewards is 3k 5* shards....i could really use those LOL

No, it is 1000 5* shards. 200 5* shards from expert x4 is 800, 50 5* shards from hard x4 is 200. 800+200=1,000. Nice try with the 3000 though.
=

Fixxx

Mcord117 wrote: »

What happens if you left the alliance you were in since the outage

I would appreciate a response on this as well

Doubledash

Don’t get me wrong I know your working on compensation packages....but shouldn’t you of let the 3 year 20% bonus run some time longer? I mean it would of been nice for you to leave it on as a ‘good will gesture’ while your were sorting everything out don’t you think? I think so. Small things count while big problems are being sorted.

unknown

This content has been removed.

Evangelionlovr

@Ad0ra_ I have asked several times but it seems to keep getting overlooked (not complaining. I don't expect you to see every post) but how will brackets be handled for the rerun arenas? Will those of us in beginner or intermediate during the outages be put back into those brackets for the reruns in January?

Tigerphil

Are the compensation packages on modoks lab for completion or 100% exploration. Some players were negativly impacted in exploration due to these issues. As well as the gold boost that would have been rewarded when 100% exploration would have occurred. Just wanting a bit more detail

Kabam Miike

geoff78 wrote: »

@Kabam Miike when will the compensation rewards for the server derps be coming? 4x Lab rewards is 3k 5* shards....i could really use those LOL

We are not sure of that quite yet. We're still working on gathering information on everybody that was affected, and in what ways, as well as figuring out another couple aspects that we haven't addressed yet. We'll let you guys know as soon as we have more information!

TrendlyFynn

Evangelionlovr wrote: »

@Ad0ra_ I have asked several times but it seems to keep getting overlooked (not complaining. I don't expect you to see every post) but how will brackets be handled for the rerun arenas? Will those of us in beginner or intermediate during the outages be put back into those brackets for the reruns in January?

I'm gona help spam this until it's seen or acknowledged

Dar

I want to change my name in game is this possible

WOK

Ad0ra_ wrote: »

OhGodYes wrote: »

Something this complex takes time, and instead of making you guys wait with days of radio silence, we're updating you as we go along.

I just want to say, "THANK YOU VERY MUCH FOR THIS"!

For me personally, the intent, efforts, and acknowledgment implied by your statement is by far the best "compensation" I could have expected from Kabam!

And not just specifically for this outage event but in general of the forum, I truly hope to see this type of proactive communication continue. You have definitely been a "breath of fresh air" for me and helped reestablish my confidence in your team. Keep up the awesome work @Ad0ra_ , and best wishes go out to you and your team this holiday season!

Doubledash

Dar wrote: »

I want to change my name in game is this possible

Yes it is. Follow support option in game and find the account option it will be in there for you
You can only do this every 90 days. And if the name is not available then they can not change it for you.

Evangelionlovr

TrendlyFynn wrote: »

Evangelionlovr wrote: »

@Ad0ra_ I have asked several times but it seems to keep getting overlooked (not complaining. I don't expect you to see every post) but how will brackets be handled for the rerun arenas? Will those of us in beginner or intermediate during the outages be put back into those brackets for the reruns in January?

I'm gona help spam this until it's seen or acknowledged

@TrendlyFynn It won't get acknowledged. They will just ignore me it appears.

TrendlyFynn

Evangelionlovr wrote: »

TrendlyFynn wrote: »

Evangelionlovr wrote: »

@Ad0ra_ I have asked several times but it seems to keep getting overlooked (not complaining. I don't expect you to see every post) but how will brackets be handled for the rerun arenas? Will those of us in beginner or intermediate during the outages be put back into those brackets for the reruns in January?

I'm gona help spam this until it's seen or acknowledged

@TrendlyFynn It won't get acknowledged. They will just ignore me it appears.

Lol there's no love for the noobs... Hopefully they'll address it next year.... Sometime in neveruary

Rye5499

So no update today?

Cinn

I thought the AQ compensation for this was supposed to be delivered today ?