**RESOLVED ISSUE WITH SIDE QUEST KEYS**
The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Amazon Gaming Rewards not loading in account

I fillowed the instructions to get Kushiel from Amazon gaming and it shows on Amazon as collected, but is not in my MCOC account. I restarted MCOC, tried everything. Nothing.

Comments

  • WackerfuWackerfu Posts: 19
    Same here
  • WackerfuWackerfu Posts: 19

  • GroundedWisdomGroundedWisdom Posts: 36,097 ★★★★★
    Same with me. I've claimed, and they're not there. I keep restarting, but nothing yet.
  • CirrusCirrus Posts: 83
    Same , shows collected but nothing on android
  • Camarofanatic90Camarofanatic90 Posts: 38
    edited November 2023
    Amazon shows I collected rewards but in game I have not received them. iPhone 13 current iOS.
  • Did you attempt to claim with a browser other than Safari on iOS (iPhone)? If so, try again but make sure to use Safari instead of alternate browsers.

    It is also possible the devs are trying to fix previously reported issues. If so the servers may be unable to retrieve the appropriate information at times. Try again later and see if the problem persists.
  • SandPounderSandPounder Posts: 339 ★★★
    edited November 2023
    Does your Amazon account and Kabam account need to use the same email address or something?

    Update: I found out that you cannot claim through the Amazon app. Make sure you are claiming through Safari.
  • DoomanDooman Posts: 56
    I found on android, I couldn't use the default browser to claim.(And scanning the QR code on my laptop was useless)

    When I swapped to a downloaded browser. (In my case, chrome for android), it then worked.
  • Dooman said:

    I found on android, I couldn't use the default browser to claim.(And scanning the QR code on my laptop was useless)

    When I swapped to a downloaded browser. (In my case, chrome for android), it then worked.

    I believe you have to scan the QR code on a device that has the game loaded, because the QR code takes you to a redirect page that attempts to launch the game itself.
  • edricedric Posts: 58

    Same with me. I've claimed, and they're not there. I keep restarting, but nothing yet.

    Git gud


  • Update: I found out that you cannot claim through the Amazon app. Make sure you are claiming through Safari.

    This worked for me on iOS claimed in Amazon app but wouldn’t show up in game, went to browser and it let me redeem in game and claim the items.
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