**UPDATE - iPAD STUCK FLICKERING SCREEN**
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
Xsolla Purchase Issues
HotShotAZ
Member Posts: 7
Is anyone having issues purchasing on the Kabam store? Xsolla has blocked my account for a “purchase” of $9.99 in April, 2022 (after I bought every Black Friday online without any issues).
The charge they state is blocking my account does not exist. They’ve asked for my bank statements and to contact my bank. My bank told me that no disputes exist and that in no world should I provide my bank statements (which I wasn’t planning on).
Anyone else having this error? Error code 3032.
Kabam - I’m trying to spend my money on your online store. Xsolla won’t let me and the deals are much better there than in game. I will not purchase them in game. Please resolve this issue. (BTW - Xsolla has horrendous reviews and plenty of other frozen accounts due to fictitious disputes and purchases that don’t exist)
The charge they state is blocking my account does not exist. They’ve asked for my bank statements and to contact my bank. My bank told me that no disputes exist and that in no world should I provide my bank statements (which I wasn’t planning on).
Anyone else having this error? Error code 3032.
Kabam - I’m trying to spend my money on your online store. Xsolla won’t let me and the deals are much better there than in game. I will not purchase them in game. Please resolve this issue. (BTW - Xsolla has horrendous reviews and plenty of other frozen accounts due to fictitious disputes and purchases that don’t exist)
1
Comments
Has Web Store for MCOC really been out that long ?
You sure you didn’t end up on some other “phishing” website made to look like the Xsolla/MCOC one, and they are hoping you’ll just turn over all your financial information to them scammers ?
Xsolla customer service is who is telling me it’s a charge from 2022. So they’ve blocked my account and I can no longer make purchases. Literally trying to give kabam my money and can’t.
Kabam has no jurisdiction in this, as xsolla is the one actually selling you the "better" package. So, either square that issue up with xsolla or get slightly less units from in-game store.
As in, you are logging in using the KABAM ID login, not some “alternate” login specific to Xsolla. So how are they saying it was the SAME you ?
Anyone know what they would be basing that on if it was thru a different game ? Like the Credit Card # or Bank Routing/Acct # happened to be the same, and so they flag anything using the same Credit Card or Bank Acct ?