Not only there is a severe delay in receiving the Crypt rewards, despite the rest of my alliance receiving them already, but on a very interesting turn of events, I was informed by one alliance mate that he received Crypt rewards despite finishing completion AFTER the end of the deadline!
I’m happy for him and this is great, but it makes you think…. Could there be a big messup…. Once again? Come on, it would not be the first time, right?
Of course we have that one clown with nothing good to say.
No, I just call BS when someone has the audacity to spew it instead of giving a legitimate statement or fixing the problem. Time variance has nothing to do with this. It is affecting a small percentage and has gone on for hours. I’m going to say the taboo word: “bug”.
We have confirmed that there was an issue with distribution of the Road to the Crypt rewards and the team is investigating right now.
While we do not currently have a timeline (we just started the process), we ask that you hold off submitting a support ticket. It will not accelerate the process for you and will clutter up the team's queue.
I'll post updates in here as they become available to me.
It would be great if the team could prioritise this, like other that completed Necropolis, we all had to wait for a long time for the rewards to be release, but unlike everyone, people here (who have not received the rewards) have to waiting even longer, while other (some even in the same Alliance) already got their.
With BG coming up to an end soon, Hero crystals and ranking up champs can be very vital to progress in the last week of BG.
So hope to get sorted out soon.
Many thanks again for your help and looking forward to update.
These rewards, like most reward distributions, will populate to different accounts over time. Please have patience and maybe wait a couple hours before panicking and messaging support.
Note: When you cleared the content likely has no bearing on reward distribution timing.
How long before we should stop being patient? Cause it's been 4 hours.
These rewards, like most reward distributions, will populate to different accounts over time. Please have patience and maybe wait a couple hours before panicking and messaging support.
Note: When you cleared the content likely has no bearing on reward distribution timing.
How long before we should stop being patient? Cause it's been 4 hours.
These rewards, like most reward distributions, will populate to different accounts over time. Please have patience and maybe wait a couple hours before panicking and messaging support.
Note: When you cleared the content likely has no bearing on reward distribution timing.
How long before we should stop being patient? Cause it's been 4 hours.
Check Kabam Jax reply on the top of Page 3
Ah I see. My page must not have refreshed all the way. Thanks for pointing it out.
First we complain- Kabam says “ Be patient there’s no problem. Everything is going as expected, they will come soon.” *Hours later * Kabam: “Okay Yeah so there’s a problem..” Lmaoo talk about being Kabammed
First we complain- Kabam says “ Be patient there’s no problem. Everything is going as expected, they will come soon.” *Hours later * Kabam: “Okay Yeah so there’s a problem..” Lmaoo talk about being Kabammed
And then people telling me I’m being negative for calling the “time variance” excuse a fake explanation after waiting for hours for this “variance” to catch up. So annoying.
We have confirmed that there was an issue with distribution of the Road to the Crypt rewards and the team is investigating right now.
While we do not currently have a timeline (we just started the process), we ask that you hold off submitting a support ticket. It will not accelerate the process for you and will clutter up the team's queue.
I'll post updates in here as they become available to me.
Comments
I did first run 11/26…
I’m happy for him and this is great, but it makes you think…. Could there be a big messup…. Once again? Come on, it would not be the first time, right?
Here's your answer lol
I started around the 10th January and finished on the 13th, so it seems pretty random to me.
Many thanks for the updated.
It would be great if the team could prioritise this, like other that completed Necropolis, we all had to wait for a long time for the rewards to be release, but unlike everyone, people here (who have not received the rewards) have to waiting even longer, while other (some even in the same Alliance) already got their.
With BG coming up to an end soon, Hero crystals and ranking up champs can be very vital to progress in the last week of BG.
So hope to get sorted out soon.
Many thanks again for your help and looking forward to update.
*Hours later * Kabam: “Okay Yeah so there’s a problem..”
Lmaoo talk about being Kabammed
Disagree if you agree!
Here with an update:
The team has found the source of the issue and is working to send the rewards to anyone who earned them and did not receive them thus far.
This process should be resolved in a few hours, so we should have the rewards out today! (remember timezones)
Thank you again to everyone who waited patiently.