Beta rewards bug [under investigation]

So just claimed my (beta rewards) and it did not add any 7 star shards to my account. Another bug.

Comments

The same is for me. It is shown as dummy shards, not like 7*shards. Exactly as on the screenshots provided by people here.

Hellboyy9999

The same happened with me too.. any update? @kabamJax

Fantomaxop

Also received weird reward in stash
Hope Someone will atleast inform us about approximate timelines of fixing this

Emilia90

Also received weird reward in stash
Hope Someone will atleast inform us about approximate timelines of fixing this

I feel like the communication this week has been extremely poor. Barely saw the mods around and there’s no responses to the onslaught issues either

Probably has to do with Mike but I haven’t seen Jax either

ahmynuts

Also received weird reward in stash
Hope Someone will atleast inform us about approximate timelines of fixing this
I feel like the communication this week has been extremely poor. Barely saw the mods around and there’s no responses to the onslaught issues either

They're in mourning for Miike

T_K

Same thing happened to me.

Kabam Jax

Hey gang.

The game team is aware of this and is working to resend the 7-Star shards. I should know a general timeline shortly, and I'll let you know as soon as I do.

Apologies for the inconvenience.

Bendy

Thank u jax

Kabam Jax

Timeline Update:

Looks like this will be handled in a couple of hours. Thank you for your patience everyone.

Midnightfox

Thanks Jax ur the best

Oakenshield

Looks like the rollout has begun - I just received mine. Thanks to the Kabam team for getting it done before the weekend.

Bugmat78

Timeline Update:

Looks like this will be handled in a couple of hours. Thank you for your patience everyone.

Fantastic - thanks for the quick update! Level up beckons.

Wozzle007

Mine just arrived in the in game mail. After I claimed them I had to restart the game for them to actually show as my own shards. Glad this was resolved quickly.

Ayden_noah1

Just got my 7 star shards from the beta test so hopefully everyone got theirs as well.