Unable to sign with Kabam ID

Juggernaut11Juggernaut11 Member Posts: 4
in Bugs and Known Issues
I want to switch my progress from android to ios.Game is logged in with my gmail account but when trying to sign with kabam id it says account already linked,following 'log in' takes me to a new game.
How can i know exactly what kabam id is linked to my current game.

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 12,284 Guardian
    On your Android device, inside running game, go to Settings (gear, upper left), under account it should be showing you what email address (which is the Kabam ID) that account is logged in as.
    Or it might show you if you are logged in via Play/Game Center instead.

    When you say you are logged in with your gmail account, do you mean your gmail email address as the Kabam ID ? Or do you mean via Play/Game Center ?

    If via Play/Game Center, that does NOT necessarily mean that you actually have a Kabam ID established, and does not necessarily mean that the Gmail account (email address) is known by Kabam yet.
    So in trying to use that it created a new game account under that email address.
  • Juggernaut11Juggernaut11 Member Posts: 4
    I mean i am logged in with my gmail address
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