Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
So far crystals don’t look so good.
So much hype behind best “value” on heavily rng crystal that doesn’t look to good…
Jeps at least I won slightly good tier 4 aplha else it be tier 3 aplha. And a lvl 2 team review with can be amazing but. If i keep getting the fregment of the tier 3 aplha or tier 6 b it won’t be great
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Hello, as someone who spends a decent amount on the game I wanted to point out a few flaws with this package and hopefully people who purchased this have the opportunity for refund.
First the obvious you charged a group of people for an item than gave it out for free, you noted those who spent will get some extra crystals.
Here’s another note, you charged people $100 dollars for the “opportunity” to collect these crystals… you charged the people who keep your lights on the “opportunity” to wake up at absurd hours to collect these things that they just paid $100 dollars for.
The package just should have been 7hrs x 14 days = X amount of crystals for those willing to spend $100 dollars to get. Or whatever amount of crystals you deemed fair for $100 dollars. People spend for ease of use we don’t spend to wake up at very weird hours of the morning to collect these crystals for 14 days which can have an impact on their adult lives. Big loss and I hope that I can get a refund from your team.
A lot of your spenders are older, have jobs and families and I find it nuts that this is your expectation of the group who keep this game running. Just wanted to note this as someone who purchases almost all of your deals. This should be fixed as spenders are keeping this ship afloat.
Adding to my comment a good example would be your special champ calendars. You charge 4.99 USD for a 7 day boost on the platinum track. You didn’t charge 4.99 for the opportunity to double up on the daily quest.
The issue is still happening and the people who haven’t bought the package are still getting the crystal every 7 hours.
From someone who hasn’t paid, it doesn’t seem fair for people who haven’t paid and not get it, to the people who also haven’t paid and gets it. Seriously!!! unfair for people who bought it and only getting what the unpaid are getting. Essentially, all they are receiving for £100 is a reunion crystal.
This really should be fixed as people are spending a lot of money for essentially no value.
The issue is still happening and the people who haven’t bought the package are still getting the crystal every 7 hours.
From someone who hasn’t paid, it doesn’t seem fair for people who haven’t paid and not get it, to the people who also haven’t paid and gets it. Seriously!!! unfair for people who bought it and only getting what the unpaid are getting. Essentially, all they are receiving for £100 is a reunion crystal.
This really should be fixed as people are spending a lot of money for essentially no value.
Crashed said they will compensate for however many crystals you claimed. So you are still getting 1 more crystal than the people who didn’t pay. What’s the problem now?
The issue is still happening and the people who haven’t bought the package are still getting the crystal every 7 hours.
From someone who hasn’t paid, it doesn’t seem fair for people who haven’t paid and not get it, to the people who also haven’t paid and gets it. Seriously!!! unfair for people who bought it and only getting what the unpaid are getting. Essentially, all they are receiving for £100 is a reunion crystal.
This really should be fixed as people are spending a lot of money for essentially no value.
Crashed said they will compensate for however many crystals you claimed. So you are still getting 1 more crystal than the people who didn’t pay. What’s the problem now?
And for the summoners who didn’t pay that not received it? Do they not get any comp? No issues from me mate… just having a chat on the forum about the current issue. Isn’t that what it’s meant for? 😅
The issue is still happening and the people who haven’t bought the package are still getting the crystal every 7 hours.
From someone who hasn’t paid, it doesn’t seem fair for people who haven’t paid and not get it, to the people who also haven’t paid and gets it. Seriously!!! unfair for people who bought it and only getting what the unpaid are getting. Essentially, all they are receiving for £100 is a reunion crystal.
This really should be fixed as people are spending a lot of money for essentially no value.
So you aren’t getting the extra free one ? (or someone else you know, and has shown for sure, that they haven’t been getting the extra free ones ?)
The issue is still happening and the people who haven’t bought the package are still getting the crystal every 7 hours.
From someone who hasn’t paid, it doesn’t seem fair for people who haven’t paid and not get it, to the people who also haven’t paid and gets it. Seriously!!! unfair for people who bought it and only getting what the unpaid are getting. Essentially, all they are receiving for £100 is a reunion crystal.
This really should be fixed as people are spending a lot of money for essentially no value.
Crashed said they will compensate for however many crystals you claimed. So you are still getting 1 more crystal than the people who didn’t pay. What’s the problem now?
And for the summoners who didn’t pay that not received it? Do they not get any comp? No issues from me mate… just having a chat on the forum about the current issue. Isn’t that what it’s meant for? 😅
You mean they only got 1 crystal instead of 2 or they haven't received any crystals at all? Cause you get your first crystal 7 hours from the first time you logged in the game, not when the event started, so the people missing crystals might just be waiting for the timer to end since they logged in later than others, which that is not Kabam's fault. If a summoner did not log in to claim crystals, then they can't claim for compensation. It's like someone coming back to the game now and claiming compensation for not being able to get the other deathless pieces
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
As a whale who buys a lot in this game I am completely mad about this bug. We spent 100 bucks for this and the fix is us just getting 1 more crystal per 7 hours? It’s not a 10 dollar small buy. It’s a 100 dollar Odin buy that we are not getting an advantage for, and btw I have only received total **** from these crystals so far. Thought these crystals were going to actually be good and Kabam would have actually gotten praise.
Please do something for the people who spent 100 bucks on this ****.
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
As a whale who buys a lot in this game I am completely mad about this bug. We spent 100 bucks for this and the fix is us just getting 1 more crystal per 7 hours? It’s not a 10 dollar small buy. It’s a 100 dollar Odin buy that we are not getting an advantage for, and btw I have only received total **** from these crystals so far. Thought these crystals were going to actually be good and Kabam would have actually gotten praise.
Please do something for the people who spent 100 bucks on this ****.
You are getting an advantage by getting 1 more crystal than everyone else
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
As a whale who buys a lot in this game I am completely mad about this bug. We spent 100 bucks for this and the fix is us just getting 1 more crystal per 7 hours? It’s not a 10 dollar small buy. It’s a 100 dollar Odin buy that we are not getting an advantage for, and btw I have only received total **** from these crystals so far. Thought these crystals were going to actually be good and Kabam would have actually gotten praise.
Please do something for the people who spent 100 bucks on this ****.
You are getting an advantage by getting 1 more crystal than everyone else
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
As a whale who buys a lot in this game I am completely mad about this bug. We spent 100 bucks for this and the fix is us just getting 1 more crystal per 7 hours? It’s not a 10 dollar small buy. It’s a 100 dollar Odin buy that we are not getting an advantage for, and btw I have only received total **** from these crystals so far. Thought these crystals were going to actually be good and Kabam would have actually gotten praise.
Please do something for the people who spent 100 bucks on this ****.
You are getting an advantage by getting 1 more crystal than everyone else
atm he isn’t. Because almost all get the dubel
And the people who paid for it are supposed to be getting one more than everyone else (so you should be getting 3 crystals every time). At least that’s what Kabam Crashed said
This is a really bad look. Charge a huge amount for something and then give it away to everyone for free. This creates huge trust issues when you try to charge for something else in the future.
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
As a whale who buys a lot in this game I am completely mad about this bug. We spent 100 bucks for this and the fix is us just getting 1 more crystal per 7 hours? It’s not a 10 dollar small buy. It’s a 100 dollar Odin buy that we are not getting an advantage for, and btw I have only received total **** from these crystals so far. Thought these crystals were going to actually be good and Kabam would have actually gotten praise.
Please do something for the people who spent 100 bucks on this ****.
You are getting an advantage by getting 1 more crystal than everyone else
atm he isn’t. Because almost all get the dubel
And the people who paid for it are supposed to be getting one more than everyone else (so you should be getting 3 crystals every time). At least that’s what Kabam Crashed said
After it fix. I have to wait for now. What if they can’t fix it. Do I get my money back properly not
Hello. We are aware of the issue and are working on the fix. Unclear if it will be tonight or tomorrow.
We will comp those who paid for the deal an extra crystal for every claimable one between when they purchased the deal and when we push the fix.
Cross-posting for visibility. And yes, you can safely open any extra crystals you get before we fix it.
Just a thought for the team but the deal offered was 2x more than players that didn’t purchase. So if they got 2 in that time period then shouldn’t we be compensated up to 4 per a claimable period?
As a whale who buys a lot in this game I am completely mad about this bug. We spent 100 bucks for this and the fix is us just getting 1 more crystal per 7 hours? It’s not a 10 dollar small buy. It’s a 100 dollar Odin buy that we are not getting an advantage for, and btw I have only received total **** from these crystals so far. Thought these crystals were going to actually be good and Kabam would have actually gotten praise.
Please do something for the people who spent 100 bucks on this ****.
You are getting an advantage by getting 1 more crystal than everyone else
Completely disagree. This is called a double up crystal not a +1 crystal. While all the ftp people are getting two we should be getting 4.
Also for however long this is going on the people who keep the game going are losing out on their investment. I would tell kabam to either reset the timer for put it back to the start OR give the people who paid the 100 bucks more than they should get in return in some extra mailbox refund by kabam.
This cost us 100 dollars not 10. I wouldnt make a post if it was some little amount but it’s an odins worth.
Comments
So far crystals don’t look so good.
So much hype behind best “value” on heavily rng crystal that doesn’t look to good…
"Uhh Kabam, people are again farming in 5.4.6." 🤓🤓
"Uhh Kabam, people are getting extra crystals." 🤓🤓🤓
First the obvious you charged a group of people for an item than gave it out for free, you noted those who spent will get some extra crystals.
Here’s another note, you charged people $100 dollars for the “opportunity” to collect these crystals… you charged the people who keep your lights on the “opportunity” to wake up at absurd hours to collect these things that they just paid $100 dollars for.
The package just should have been 7hrs x 14 days = X amount of crystals for those willing to spend $100 dollars to get. Or whatever amount of crystals you deemed fair for $100 dollars. People spend for ease of use we don’t spend to wake up at very weird hours of the morning to collect these crystals for 14 days which can have an impact on their adult lives. Big loss and I hope that I can get a refund from your team.
A lot of your spenders are older, have jobs and families and I find it nuts that this is your expectation of the group who keep this game running. Just wanted to note this as someone who purchases almost all of your deals. This should be fixed as spenders are keeping this ship afloat.
Thanks
From someone who hasn’t paid, it doesn’t seem fair for people who haven’t paid and not get it, to the people who also haven’t paid and gets it. Seriously!!! unfair for people who bought it and only getting what the unpaid are getting. Essentially, all they are receiving for £100 is a reunion crystal.
This really should be fixed as people are spending a lot of money for essentially no value.
(or someone else you know, and has shown for sure, that they haven’t been getting the extra free ones ?)
Please do something for the people who spent 100 bucks on this ****.
Your distracting Kabam from the real situation with this complaint.
The paid option says x2 not +1...
100 bucks is giving a 33.3% increase if they just give 1 extra crystal.
Also for however long this is going on the people who keep the game going are losing out on their investment. I would tell kabam to either reset the timer for put it back to the start OR give the people who paid the 100 bucks more than they should get in return in some extra mailbox refund by kabam.
This cost us 100 dollars not 10. I wouldnt make a post if it was some little amount but it’s an odins worth.