How do I get my account back?

_ULTRON__ULTRON_ Member Posts: 21 ★
in Suggestions and Requests
So I logged in after months of not playing. I want to access my alt account but I can't find the email used to sign in to that. I looked through all my gmail accounts but none is linked to it (the linked gmail is probably lost now). So all in all, I have no way to sign in to it. The only thing I have is that its in my main acc's friend list. Apparently kabam has removed its name and its unnamed right now. I recognised it using the profile. Is there any way to get the acc back? Someone pls help...

Comments

  • [Deleted User][Deleted User] Posts: 0
    You can send a support ticket in and see if there's anything they can do for you there
  • SummonerNRSummonerNR Member, Guardian Posts: 12,866 Guardian
    Normally it seems to be longer than a year before they take back an account name for re-use by new players (even though the old account itself will still be there, as you see).

    Contact Kabam Support via article below to see about recovering it. Will need to provide them with all that info (in the article) in your support ticket request.

    They could maybe send an email out to whatever email it was that you used, but if you no longer have such email account they may not be able to help further.

    https://help.kabamsupport.com/hc/en-us/articles/360052368212-Account-Recovery
  • NayemNayem Member Posts: 1
    My account was hacked i need help
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