[iOS] Lag, Crashing and Performance Investigation

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  • DetestDetest Member Posts: 5
    Kabam lies without blushing! If I tell them that the error has been like this since the last update, then restarting the device doesn't change anything! It's a bug in the game that you caused yourself. I use one of the newest devices on the market! Who are you actually kidding??

    I use Galaxy S24 Ultra, the actually newest and the biggest Model of Galaxy
  • FantasticDellasFantasticDellas Member Posts: 3
    This is absolutely ridiculous at this point, nothing is working with any consistency, can’t block,can’t dex, Ai interrupting mid combo and this weird root that happens when enemy uses a special not allowing you to dash back leaving you stuck in the mud. This is unacceptable.
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  • Dart1981Dart1981 Member Posts: 232 ★★★
    Since the last update, my iPhone 11 randomly disconnects from the game when loading into a fight, this has cause multiple lost ATB in war and multiple loss of of raids role charges for my whole team. It’s been awful
  • HimdibHimdib Member Posts: 2
    Oct update , when loading fight screen , flickering loading screen occurs and fight is happening in background, the game sticks at loading screen which is flickering. Please help. iOS 18, iPad Pro
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  • Dankat1439Dankat1439 Member Posts: 3
    This new update is working but when I get into fighting it stays frozen on the jackal lantern loading screen but you can here the fight start without seeing what’s going on.i updated to 18 iOS update,also deleted the game then installed back up but nothing still the same problem with freezing on the loading screen but you can hear the fight going on without seeing what’s to do
  • ccrider474ccrider474 Member Posts: 672 ★★★
    New update made the game missing frames unbearable. IPhone 13 pro 17.6.1 happens a lot just watch this combo to see what I mean

    https://youtu.be/1od4wTLZCfc?feature=shared
  • Saru2244Saru2244 Member Posts: 183
    Saru2244
    Ipad Pro (5. Generation)
    Ipad Ios 17.6.1
    Latest MCOC -Updated installed

    I am unable to start a fight. The loading screen remains, you can hear the battle sounds in the background, but you still only see the loading screen. From there it doesn't go any further. You can hear that the fight is going on, but you can't see anything.
  • KayVanixKayVanix Member Posts: 1
    KayVanix
    iPad Pro 12.9
    ipadOS 17.6.1.
    Wi-fi
    47.0.0 version
    The game does not work in any game mode. when loading any battle, there is an endless download and loading animation. then some glitches and screen flickering begin and you can hear the background that the battle has already begun
  • LucasDLucasD Member Posts: 1
    I have the same problem… I can't play on my iPad Pro.
  • DUNKINDEANDUNKINDEAN Member Posts: 1
    I can’t play the game because the animations are “jittery”; the screen stays in the same mode and the frame rate vibrates very fast. It sounds like the same (“epilepsy”) bug many others have got. I’m sure you’re working on a fix. Please hurry. I’m going through withdrawal and my alliance needs me in AQ and AW! Thanks in advance for your help!
  • CovoidCovoid Member Posts: 43
    Yup, still getting the same issues with my iPad even after relaunching the game from the app store. As of 11:35 est. Very frustrating.
  • OolaBoolaOolaBoola Member Posts: 13

    Device and Model: iPhone 14 Pro Plus
    Device Operating System: iOS 18.0.1
    Cellular or WiFi: Both, Verizon
    Game Version Installed: 47.0.1
    Game Mode: Alliance Quest - map 5, tier 1, path 2
    Description of the Issue: For the first two days of this AQ cycle, attempting to enter fight against Purgatory using Ascended 6*R5 sig 200 Rintrah will cause the game to crash at the fight load screen. Results in 50% lost health. Entering same fight with other champions, fight loads normally. Haven’t noticed this with any other fights anywhere else in game.
  • WightKnight13WightKnight13 Member Posts: 1
    Is anyone else having issues signing in today? Won’t let me last the loading page
  • JeffawbJeffawb Member Posts: 2
    Unable to login to game. Stuck at login screen
  • BbroosterBbrooster Member Posts: 3
    In-Game Name: Ryzck and BBRooster
    Device and Model: iPhone 13 Pro Max
    Device Operating System: ios 18.0.1
    Cellular or WiFi: both
    Game Version Installed: 47.0.1
    Game Mode: Quest, and AW showcase
    Description of the Issue: everytime I use the new feature to retry after a KO the game crashes. Some of the time it lets me recover the fight other times it takes away 50% of my health after it’s already taken revives, potions and units from me. I now know to avoid it but it’s frustrating to lose resources and units due to a new feature thats bugged.
  • Ghost136Ghost136 Member Posts: 1
    In-Game Name: Ghost136
    Device and Model: iPad Air (3rd gen)
    Device Operating System: recently updated to 18.0.1 but also happened in previous version (which I cannot remember)
    Cellular or WiFi: WiFi
    Game Version Installed: Started last season and continues in 47.0.1
    Game Mode: I play Story Quests, Event Quests, Alliance Quest, Battlegrounds and Incursions. It happens everywhere.
    Description of the Issue: First problem is severe lags, I hear the sounds, but the screen freezes then resumes.
    Second, the game crashes just before the fight starts. In ver. 46, sometimes when it returned, prefight screen appeared and I could continue. No such thing in ver.47 and my champs's HP halves as if I quitted. In battlegrounds fight continues, but with less time.
  • Gambit3125Gambit3125 Member Posts: 8
    I have been having an issue of logging in the game while using wifi from last 1 month repeatedly i have mailed the issue with no resolution as a matter of fact the issue is now getting even worse i had to fight the gauntlet destroyer 7 to eight times coz my game kept on disconnecting as soon as i finished the fight. I even contacted apple and my service provider think the problem was from my end but today i saw video of a contact maker (kt1) with the same issue when is the rselotion coming for this its getting frustrating now
  • Yourstepbro39Yourstepbro39 Member Posts: 6
    In-Game Name:Yourstepbro39
    Device and Model: iPhone 13 Pro
    Device Operating System:iOS 18.01
    Cellular or WiFi:both WiFi spectrum and carrier T-mobile.
    Game Version Installed:latest 47.01
    Game Mode:war and mainly battlegrounds after I defeat the defender.especially if I did a good run because it never happened on my bad rounds.
    Description of the Issue:I do a really good run in bgs and then when I defeat an opponent I immediately get a error message before the win animation of the champs and when I go in game again,it’s as if I restarted the match with both of us at 100% health but with only 17 secs left or 38 secs left depending on how fast I reconnect.I have already lost almost 50 points because of that error.
  • Jija666Jija666 Member Posts: 2
    Hello! I have fulfilled all the conditions, but I cannot collect the reward.
  • Jija666Jija666 Member Posts: 2

  • SummonerNRSummonerNR Member, Guardian Posts: 12,819 Guardian
    Edited..
    Jija666 said:

    Hello! I have fulfilled all (edit.. some) the conditions, but I cannot collect the reward.

    5 minutes left, hope you realized this between then and now.
  • ChampionX123ChampionX123 Member Posts: 1
    ChampionX123
    Iphone15 pro max
    iOS15

    I’ve been having an issue where, I’ll use the “RETRY” feature that was recently added.

    But when I spend my units and Retry the fight, I get a bug and my game crashes. BUT MY UNITS ARE STILL USED 😭.

    I’ve used around 300 units with this feature and every time I use it I get kicked out of the fight and when I boot the game back up my hp is halved












    Please get back to me at your earliest convenience!
  • BucksBucks Member Posts: 11
    Gamer Bro Bucks
    iPhone 11
    ios 17
    wifi and cellular
    Latest game version

    Im not able to load into the game, whenever i open the app, it is just stuck on the 1st loading screen (10 year anniversary one)
  • MojomojojoMojomojojo Member Posts: 1
    In game: Mojomojojo
    Ios 17.6.1
    Ipad 8th gen
    Wifi
    Game version 47.1

    Issue - game lag and jutter during play.
  • SeiichiSeiichi Member Posts: 1
    No puedo acceder al juego solo se queda en pantalla de carga diciendo que hay falla en la conección a internet
  • AniruokAniruok Member Posts: 1
    edited November 9
    iPadOS version 17.6.1
    Model IPad Pro 4th generation
    Wifi
    Froze/seizuring on first fight in Alliance War, was using Hercules . Could not get into fight lost 2 rounds because of it
  • bonesismyboybonesismyboy Member Posts: 2
    There is freezing, control issues, lagging and the game cuts out. Espesially in Saga incursions. Questing is fine when in autoplay.
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