Accidentally bought a bundle I do not want! Help :(

LewisTheLlama · November 13

Hey y’all I logged in just a few minutes ago and went to press claim on the daily/4 hr crystal tab and a the 9.5k unit 7 star Hyperion offer popped up right as I pressed the screen!! I did not intend to buy this at all and would really like my units back as it took so long to grind for them

I haven’t opened any of the paragon crystals or used/levelled the Hyperion. Would Kabam refund me because it was an accident?

MrSakuragi · November 13

Yes, submit a support ticket

LewisTheLlama · November 13

MrSakuragi said:
Yes, submit a support ticket

How do I do that?

Rickbettacats7_ · November 13

These pop up offers can easily be bought by mistake. We don't need that especially so close to banquet. It's not cool.

SummonerNR · November 13

LewisTheLlama said:

MrSakuragi said:
Yes, submit a support ticket
How do I do that?

https://help.kabamsupport.com/hc/en-us/requests/new

(existing post..)
https://forums.playcontestofchampions.com/en/discussion/380897/should-there-be-a-confirm-purchase-ui-after-clicking-an-offer-item-involving-units#latest

Rickbettacats7_ · November 13

We receive a mail about the offer and an icon on the home screen. I mean we get it.

Accidentally bought a bundle I do not want! Help :(

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