I made an accidental purchase .Will Kabam fix that?

AbdAllah_Monir2017 · November 20

I was clicking on the screen and I did it by mistake, it's the blade deal I think costs 9500 units!
Can I get a refund, I don't want the deal

MrSakuragi · November 20

Yes, if you haven’t used the stones or opened the crystals. Submit a support ticket and they will refund.

AbdAllah_Monir2017 · November 20

MrSakuragi said:
Yes, if you haven’t used the stones or opened the crystals. Submit a support ticket and they will refund.

OK I will do that, thanks

Being_ashu7 · November 20

It happened with me also

Being_ashu7 · November 20

Does that work?

Being_ashu7 · November 20

MrSakuragi said:
Yes, if you haven’t used the stones or opened the crystals. Submit a support ticket and they will refund.

Hope that it will work

ÈthåñHùñt007 · November 20

Where to submit the ticket?

ÈthåñHùñt007 · November 20

Same thing happened to me 😔

pseudosane · November 20

submit a ticket to kabam support. they will reverse it ( as long as you havent opened the crystals or used the sigstones.)

AbdAllah_Monir2017 · November 20

MrSakuragi said:
Yes, if you haven’t used the stones or opened the crystals. Submit a support ticket and they will refund.

OK I will do that, thanks

ÈthåñHùñt007 said:
Where to submit the ticket?

Click support on game settings, and continue to website to sumbit a ticket

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